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Another £20 spend

178101213

Comments

  • flufff
    flufff Posts: 899 Forumite
    500 Posts
    has anyone tried this multiple times with any success?Its accepted my address and same card for a second time using code?
  • goodscams
    goodscams Posts: 257 Forumite
    100 Posts
    I ordered something for £19.99 on the website it came to nil yet when it arrived it came to 19.99. When I rang up they said i used a £15 of £30 code and therefore wasn't valid.

    I explained that it came up as nil on order, she said without the code she couldn't do anything.

    PEPE kindly pm'd the code (Thanks PEPE) when i phoned back (which took over 20mins) they said that code was again for £15 off £30, I think they were trying it on because of the high useage of the code.

    I again stated that the code gave me £20 off when ordering, the lady then accepted it and credited my account with £19.99.

    I think the problem is with the accounts opened rather than those who used credit card details.

    Hope that helps some people

    Cheers
  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
    jusr worked fine for me no credit card details asked for! ta
  • jodie
    jodie Posts: 364 Forumite
    Can anyone help me?

    I ordered 2 seperate items and I have just recieved them together and have not got the £20 off

    On the delivery note it says joytech controller £22.99 then it says amount charged £13.60.
    2 sets of pjamas say I was charged £7.69 eachinstead of £12.99 each but it should have been less.

    All 3 together have cost me £28.97 when it should have been £9.97

    Do I ring them?

    I paid by CC
  • Sparky67
    Sparky67 Posts: 1,147 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    jodie wrote:
    Can anyone help me?

    I ordered 2 seperate items and I have just recieved them together and have not got the £20 off

    On the delivery note it says joytech controller £22.99 then it says amount charged £13.60.
    2 sets of pjamas say I was charged £7.69 eachinstead of £12.99 each but it should have been less.

    All 3 together have cost me £28.97 when it should have been £9.97

    Do I ring them?

    I paid by CC

    I'm not sure what you mean by 2 separate items (you've ordered 3 things!). I presume you mean you did two separate orders??

    When I did this (one order), when you put more than one item in your basket, instead of taking £20 off one item, it divided the £20 across the order (which is a pain if something needs to be sent back as you then start to lose the £20 discount!). It looks like your two orders have ben combined, and the total you have been charged is full price, less £20. Maybe you can't use the same code twice for a single customer and that's why? :confused:

    I ordered an Adidas retro t-shirt (decided a brand name might be a better guarantee of level of quality. Effectively cost me £1.99, so still well happy with this bargain, even if not strictly free. :D
  • smartiepants
    smartiepants Posts: 505 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    FANTASTIC thanks, just received my deep fat fryer and the invoice was a grand total amount of NIL £0.00.

    xxxx
    Make it happen (old signature)

    Making it happen (NEW Signature Jan 2009)
  • jodie
    jodie Posts: 364 Forumite
    Sorry, Yes I did 2 orders, well I done more then that but these came in together. Someone on here said that you need to order on the same day or something, lol.

    Oh well it's my mistake, If I send back say the pajamas will it still leave controller at £13?
  • Katyag
    Katyag Posts: 1,217 Forumite
    jodie wrote:

    Oh well it's my mistake, If I send back say the pajamas will it still leave controller at £13?

    Yes it will.
    Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!
    Joseph born 19th December 2001
    Matthew born 8th August 2007
    Tara born 23rd January 2011
  • flufff
    flufff Posts: 899 Forumite
    500 Posts
    jodie did you pay by card or account?ive put 2 seperate orders same name through for friday fingers crossed it doesnt happen to me as can ill afford it
    If anyone receives items today could they kindly post up?I'm not optimistic about getting mine tomorrow
  • mwjmum
    mwjmum Posts: 553 Forumite
    Ordered £24.00-ish worth of stuff (coudn't bring myself to order under the £20!) about 10 days ago - paid by credit card, and order arrived today - paid £4.00. I had 2 emails on Tues - 1 to say order on the way, the other to confirm amount to be taken. HTH. Thanks again to OP.
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