What?

greenpixey

The laptop crashed 20 min ago.
Dont think it overheated since it feels fairly cool to the touch. I just restarted Malwarebytes again
Hows the Hijackthis log looking?

Money_Grabber13579

Actually, some people seem to be reporting that Firefox isn't working properly for them either. Any indication why is crashed from the event viewer? Could well be a virus.

greenpixey

Money_Grabber13579 wrote: »

Actually, some people seem to be reporting that Firefox isn't working properly for them either. Any indication why is crashed from the event viewer? Could well be a virus.

My laptop just crashed again so I'm on hubbys computer now, gonna let the laptop rest for tonight (sigh)...
Shouldn't Avast have notifyed me if there were a virus? Have not heard of Firefox playing up lately, any ideas what's wrong with it?

Money_Grabber13579

greenpixey wrote: »

My laptop just crashed again so I'm on hubbys computer now, gonna let the laptop rest for tonight (sigh)...
Shouldn't Avast have notifyed me if there were a virus? Have not heard of Firefox playing up lately, any ideas what's wrong with it?

Did it crash at roughly the same point in the scan again? It sounds like you have a problem.

There's no antivirus that will pick up absolutely everything, so it's possible that something got through. Try Superantispyware instead. Again, update and then run a full scan.

Money_Grabber13579

And there's a thread on Firefox here:

http://forums.moneysavingexpert.com/showthread.html?t=1972363

But it doesn't seem likely that it is firefox though in this case.

greenpixey

Money_Grabber13579 wrote: »

Did it crash at roughly the same point in the scan again? It sounds like you have a problem.

There's no antivirus that will pick up absolutely everything, so it's possible that something got through. Try Superantispyware instead. Again, update and then run a full scan.

Just done the superantispyware and it found two Trojans. My original problem though is still there so I'll try Malwarebytes again

Money_Grabber13579

Well get the Trojans removed and then try Malwarebytes again. You may need to run superantispyware again.

And you should probably turn off system restore otherwise they'll just keep coming back!

greenpixey

The quick scan took 4min and showed nothing but the full scan on Malwarebytes crashed my computer again. Any suggestions what to do next?

Money_Grabber13579

Restart, turn off system restore and run Superantispyware again. Then remove everything it finds. (That is if it finds anything new.)

greenpixey

Money_Grabber13579 wrote: »

Restart, turn off system restore and run Superantispyware again. Then remove everything it finds. (That is if it finds anything new.)

It found 98 adware tracking cookies.
I guess I should turn system restore back on again?

My original problem still remains though.... Still get the little square popping up every so often saying an unidentified program wants access to my computer called uninst.exe