Potential Problems with Tennant

Kilmaley01

So it seems....

Just spoke to Lets XL and she is going to look into it and call me back. Why she couldnt do it there on the telephone I dont know.

missile

gromit2303 wrote: »

They want £65 to go back in and do an inventory when she is leaving, and they say we will need this in order to make a claim for the carpet, but he says that that will outway what the Lets XL people will give us for the damage done. We feel really hard done by, by this agency, seems that they had a bond scheme going that is basically useless as we have a damaged carpet and cant do anything about it.

I don't agree you would need an inventory to make a claim.
Seems like BS to me.

Agent took a months rental for a 6 month lease

, that is 24% and IMHO daylight robbery.
Tek was right, get a better agent

I would suggest you realy need to do some research if you intend continuing as a LL.:beer:

Kilmaley01

OMG....Lets XL have just called me back. Yes the tenant has an insurance policy in place.....but hey ho....there is an excess of £150 on the claim. The carpet wouldnt cost any more than this! What the FFFFF.....

socrates

So the excess has to be paid by the tenant or ultimately by the guarantor - it depends how far you want to take things.

Personally - I would kill her with kindness, get her out of there, rectify anything you need to, get some new tenants and do things properly next time.

Kilmaley01

Socrates....I think you are right.

We could make it worth our while tho and get a quote for cleaning/re decorating etc, damage to the property (condensation) caused by her not opening windows, drying wet clothes on radiator, not using heating etc.

clutton_2

gromit - calm down and just accept this is going to cost you a lot of money and you wont get any of it back - that is landlording for you - it may not be fair, it may not be right, but its how things are .......

now please just answer these questions which are really important

1) when did this tenant move in ?

2) Did she pay a deposit (often called a Repairs deposit) ? (this is nothing to do with insurance or any of the schemes you have mentioned up to now)

3) was an inventory of condition signed by both agent and tenant on move in

Fire_Fox

gromit2303 wrote: »

Clutton....we have No doubts that this tenant wont move out of the house. The rented property is a 3 minute walk from our own home. In between both properties lives the tenant's mother, who is a guarantour for the tenant.

Clutton.....she is demanding to see the damp report we had (no damp found) done before she moved in, saying it's her legal right to see this document!! My husband took your advice and is not giving her copies of it....should we need it in future.

Because of this, she is refusing to put her notice in writing......

It's spirilling!

Have you joined a landlord association yet? Have you written to the tenant by recorded delivery yet?

Kilmaley01

We have written to the tenant and she has received it as she called my husband last night.

The tenant moved in in August 2008.

She did not pay a deposit to the agency. Just signed up to this insurance that they were running at the time.

Yes, they did an inventory and took photos...

My husband will be joining the Landlord Scheme.

clutton_2

excellent responses !!!

what did you letter to the tenant say ?

Kilmaley01

Just really that everything was to be in writing from now on and could she provide us with a written termination of tenancy as a text was not acceptable. We have not had anything yet apart from a ranting phone call last night demanding to see copies of the damp proof report.

My husband intends to write again tomorrow if she does not respond. It can be put through her letter box whilst she is at work.