We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

ipwins

13

Comments

  • pchelpman wrote:
    So ... don't forget about that link. It may come in useful IF it turns out you have had a full-blown Alcan infection. (Thanks again Alfonso)

    Please also let us know how your computer is behaving now. Any improvements? getting pop ups? Error messsages? Anything else odd/wrong/malfunctioning?

    You're welcome PCHelpman,

    Sorry to butt in like that but I've taken a keen interest in that worm since it first appeared. The main problem with it are the hidden files it creates to disable these Windows functions: cmd, netstat, ping, regedit, taskkill, tasklist and tracert.

    A .com extension is called upon by Windows before a .exe so removing these files below is of paramount importance to restore functionality.

    %System%\cmd.com
    %System%\bszip.dll
    %System%\netstat.com
    %System%\ping.com
    %System%\regedit.com
    %System%\taskkill.com
    %System%\tasklist.com
    %System%\tracert.com

    The bfu script will take out all of these and repair various registry changes as well.

    On a side note, sorry, I haven't studied the entire thread to see if this has already been mentioned but what programs are disabled in msconfig?

    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

    Any nasties in there?
  • pchelpman
    pchelpman Posts: 1,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi Alfonso ... you "butt in" where you want. Very helpful of you.

    Not adrerssed that 04 entry (yet). I wonder if Dibz is running HJT in safe mode. I can see left overs of SurfSideKick as well.

    Dibz ... you mentioned that outlook.exe and Dinner Dash weren't in your HJT log. Unfortunately they are both still present.

    So ... if you did remove them then the removal didn't work.

    Recommend you go through the steps in Alfonso's link to fix the Alcan issues. It wil be shorter than my (long) fix and will clear out other system files he mentions. What's more the fix will probably be more organised than mine.


    When done download CCleaner from :-

    http://www.filehippo.com/download_ccleaner/ (click the download tab)

    NOTE > During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it.

    Doubleclick the ccsetup.exe file and install the program.

    After installing, go to Start > programs > CCleaner > Options > Advanced > UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

    Make sure the "windows" tab is selected

    Under "internet explorer" tick...

    Temporary internet files
    Cookies* > see Note below
    History
    Recently typed URL's (leave this unticked if you DON'T want to clear the drop down list in the address window of IE)
    Delete index.dat files
    Last download location
    Autocomplete form history

    Under "Windows explorer" these are optional, but you can safely tick them all if you wish, they are only "most recently used lists"

    Other explorer MRU's (leave this unticked if you DON'T want to clear lists such as the start\run list)

    under "System"
    under "Advanced"

    no need to tick any of these (but you can if you want, and realise what they do)


    Applications tab...

    These will mostly clean out old log files for these applications...

    Clean:- (if you use them)

    Firefox/Mozilla (optional - leave the cookies - see note)
    Opera
    Sun Java
    ZoneAlarm
    ...
    Personally I clean everything in the applications tab... but you tick what you want...

    Note: *If there are any cookies you want to keep (if you remove the cookie for a site you require a password for, you will need to re-enter your password when you next visit that site) ... click options > cookies > then keep the cookies you want.

    click "analyse" if you want to see a list of what is going to be removed, before it is removed.

    OR..... if you would feel happier going with CCleaner's default options, click "run cleaner" to let it get on with it's work... clicking this will result in the following pop-up .......

    "This process will permanently delete files from your system. Are you sure you wish to proceed?"

    click OK.


    That "woolf287" message you mention. To be honest I don't know what it is so I can only guess it's not wanted. Does it still appear after all the above fixes?

    And are you still getting any messages about "system configuration options"?


    If your system is running as it should then run Panda Activescan again and post the items not fixed (if any).


    Please also post back a new HJT log with another update on how your computer is operating and your comments on my questions.
  • Dibz_2
    Dibz_2 Posts: 70 Forumite
    Thw woo1f... thing still comes up. The System Configuration message is this:

    'You have used the System Configuration Utility to make changes to the way Windows starts.
    The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
    Choose the Normal startup mode on the General tab and start Windows normally and undo the changes you made using the System Configuration Utility.'

    I haven't been running HJT in safe mode; should I be?
    The Activescan is scanning at the mo, so will post that (and HJT and update) when it's finished.
  • pchelpman
    pchelpman Posts: 1,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi dibz

    Thanks for the feedback on that message.

    As I am busy right now with the "day job" (unusally so) I've asked Alfonso to finish take over and clean you up from here on in. He'll post next.

    Best wishes.
  • Thanks PCHelpman and Hi dibz. :)
    dibz wrote:
    When I turn on my computer, as the desktop is loading, there's an error which reads:

    'Error loading woolf287.dll
    The specified module could not be found.'
    dibz wrote:
    Thw woo1f... thing still comes up.

    The file has been removed but the startup path in the registry is still there.

    Fix this entry in HijackThis to resolve that error message:

    O4 - HKLM\..\Run: [w001f287.dll] RUNDLL32.EXE w001f287.dll,I2 000be8a40001f287


    Re: System Configuration Utility Message

    That is what this entry in your log relates to:

    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

    It's saying that Windows is running in selective startup mode (some startup entries have been disabled manually via msconfig).

    There could be further malware hiding so it would be a good idea to re-enable them until it's been established they're harmless.



    Click on Start | Run and type msconfig in the 'Run' box. When the System Configuration Utility opens, click on the 'Startup Tab' and make sure there is a checkmark beside each entry. Ensure the 'General Tab' has the "normal startup" option checked. Reboot when asked to by Windows to complete any change.


    Once back in normal Windows mode, please follow the Alcan Removal instructions here if you haven't done so already:

    http://www.virusvault.co.uk/fusionbb/showtopic.php?tid/193/


    Then generate a new log for posting please. :)
  • Dibz_2
    Dibz_2 Posts: 70 Forumite
    Results of Activescan:

    Incident Status Location

    Adware:Adware/DollarRevenue Not disinfected C:\WINDOWS\system32\setup.exe.tmp

    New HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 18:17:05, on 17/05/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\system32\GEARSEC.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [w001f287.dll] RUNDLL32.EXE w001f287.dll,I2 000be8a40001f287
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: !!4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: !!6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147736996331
    O16 - DPF: !!9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - http://www.jessopsphotoexpress.com/wpp/jessopsphotoexpress/app/opcuploader.cab
    O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\GEARSEC.EXE
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


    I'll get on with the System Configuration stuff now.
    Thanks :)
  • Configure Windows to Show all hidden files & folders:
    http://www.virusvault.co.uk/fusionbb/showtopic.php?tid/50/


    Fix this entry with HijackThis:

    O4 - HKLM\..\Run: [w001f287.dll] RUNDLL32.EXE w001f287.dll,I2 000be8a40001f287

    Ensure all Internet Explorer windows are closed (inc. this one) before hitting "Fix Checked"


    Enable all startup programs via msconfig as instructed in my last post (if you haven't done so already).

    Then use Windows Explorer to locate & delete the following file in bold:

    C:\WINDOWS\system32\setup.exe.tmp


    Restart the machine and generate a new HJT log for posting please.
  • Dibz_2
    Dibz_2 Posts: 70 Forumite
    New HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 19:37:01, on 17/05/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\system32\GEARSEC.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: !!4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: !!6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147736996331
    O16 - DPF: !!9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - http://www.jessopsphotoexpress.com/wpp/jessopsphotoexpress/app/opcuploader.cab
    O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\GEARSEC.EXE
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


    I've done all the other various bits. As far as an update's concerned, no pop-ups or anything, but a bit slow when loading applications and the icons on the desktop when starting up.

    Thanks for all of the help x
  • Dibz_2
    Dibz_2 Posts: 70 Forumite
    New Activescan log:


    Incident Status Location

    Adware:Adware/DollarRevenue Not disinfected C:\RECYCLER\S-1-5-21-854245398-152049171-1060284298-500\Dc1.tmp

    Have tried deleting it from C:\RECYCLER...etc, like the system 32 one but it says it's in use...
    While I was looking for it, I found another (hidden) folder called 'bintheredunthat'; it said it was modified 17th May 2006 14:52 - do you know what it is?

    Thanks x
  • I presume that folder is on your root drive (C:\bintheredunthat) ?

    Download Killbox to your desktop.

    Double-click killbox.exe

    Click Tools > Delete Temp Files.

    Click the drop down menu in the middle and select C:\Documents and Settings\Administrator from the list.

    Now check/tick the boxes beside the following options above the drop down menu:

    [x] Temporary Internet Files
    [x] Temp Files
    [x] Cookies
    [x] XP Prefetch
    [x] Recent
    [x] History

    Then click the Delete Selected Temp Files button.

    Back on the main Killbox menu now, select the option "Delete on reboot" and then click the All Files button.

    Now highlight and 'copy' (Ctrl + C) the list of filepaths below:

    C:\bintheredunthat
    C:\RECYCLER\S-1-5-21-854245398-152049171-1060284298-500\Dc1.tmp


    Click 'File' on the killbox menu at the top and choose 'Paste from clipboard'.

    Then press the red button with a white X in it.

    Killbox will tell you that all listed files will be deleted on next reboot and ask if you wish to reboot now, click Yes.

    If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

    Once back in Windows, update Ewido and run a full scan.

    Save the Ewido log at the end and post it with a fresh HJT log please.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.6K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.