Vodafone frustrated contract?

benbranson

fsrandom wrote: »

Vodafone Access Gateway...

If you have a phone capable of 3G and a home broadband line you can use the above product to give you 100% perfect signal in your house. It does cost £5/£10 per month dependant on how long you want to pay for it, but, it'll solve your problem.

Wow, I never knew these existed. Do any of the other networks do them (ideally o2)? (have googled with no luck). We live in an area that is awful for signal so would be more than willing to pay £160 for a perfect signal!

minxwolf

Vodafone_company_representative wrote: »

Hi minxwolf

I can see where you're coming from and I understand this isn't help what is always a very hectic situation (moving home).

If you send me an email from here with a link to this thread and your details in the body of the text and WRT135 in the subject line, I'll get back to you with some options.

Thanks

Kirsty
Web Relations Team
Vodafone UK

HI KIRSTY WE WROTE TO YOU AGES AGO NOW, WE WERE TOLD BY SOMEONE ELSE THAT WE WOULD NOT HAVE TO PAY IT AND ALL WOULD BE SORTED. WE HAVE BEEN PROMISED MONEY ON SEVERAL OCCASIONS TO NO AVAIL. :mad:

DarkConvict

I would advise you send Kirsty another email for a quicker response.

And please do not use caps, it is harder on the eyes to read and considered bad manners on forums.

I am however surprised that Vodafone would offer to pay as they are not in breach of the contract, you moved, not them.

Vodafone

Hi Minxwolf,

I understand that it has been a little while since you last posted on this topic and i hope you are settling in to your new home well.

I imagine that this issue has now been resolved, however if not and you still need assistance please feel free to contact me through the link that is in Kirsty's post.

All the best,

Espi
Web Relations Team
Vodafone UK