Scottish Widows Demutualisation Payouts: £70 million still unclaimed!

beeker170572

I have now emailed Watchdog and encourage everyone to do so. The only way anything will be done is a groundswell of complaints being made.

I have received the letter saying my cheque was cashed for £5673.35 and now have a complaint filed with financial ombudsmen who are passing it onto the Pensions advisory service.

My story has been going on since december 2009 and i was beginning to give up hope but it seems lots of people are now receiving the cashed cheque letters (coincidently around the same time august/september 2000)

Good luck to all - i will post with any updates

barryramsden

Hi there again, following on from my previous thread, I recieved a phone call today(09/04/2010) from scottish widows, the chap on the other end told me he had been assigned to deal with my complaint and gave me a contact no. if I need to get in touch. Quite surprised as only e mailed complaint 2 days ago. Still not holding out much hope of them admitting theyre wrong and sending me my £6182. Keep you updated and will carry on the fight

k9love

beeker170572 wrote: »

I have now emailed Watchdog and encourage everyone to do so. The only way anything will be done is a groundswell of complaints being made.

I have received the letter saying my cheque was cashed for £5673.35 and now have a complaint filed with financial ombudsmen who are passing it onto the Pensions advisory service.

My story has been going on since december 2009 and i was beginning to give up hope but it seems lots of people are now receiving the cashed cheque letters (coincidently around the same time august/september 2000)

Good luck to all - i will post with any updates

Hi I have mailed watchdog too, how do I go about filing a complaint as you have?
thanks.

missskinnypinny

k9love wrote: »

Hi I have mailed watchdog too, how do I go about filing a complaint as you have?
thanks.

id also appreciate this info , like so many before letter arrived today saying cheque was sent 21. august , for £3357.58 , at the time they say they issued i didnt have a bank account .
i just keep reading hundreds and hundreds are in the same postion

beeker170572

After numerous phone calls and emails (always put COMPLAINT in the email subject and by law they need to treat these with priority so SW always responded very quickly to my emails) i recevied a "Final Response" letter stating what they had told me on the phone ie. they issued a cheque in august 2000, it was cashed in september 2000 but they could not give me the info about cheque numbers and which which bank it was paid into.

Once you get a final response letter which you are not happy with you phone the financial ombudsmen (or do it online) and register the complaint.

Its still going through the motions and has been for a while but i am not giving up hope of a positive outcome.

vivienp

Hi again

I've emailed my complaint (in big black letters) and also posted a copy of it to the name on the letter, so waiting to see what happens. I'm going to email Watchdog now and will take it from there. I agree with everyone getting together to do a mass complaint, its probably the only way but i'll not take 'no' for an answer. I can't believe SW think so many people are so stupid (well actually I can). Maybe we should start a No 10 petition online too!

k9love

Ive just emailed them through their complaints form, at the end it says "what would you like the outcome of this complaint to be"? so I wrote "We want our compensation that is due to us!!" dont suppose they will take any notice tho, anyone heard anything back yet?

vivienp

Got home yesterday (Monday) and there was a message on the answerphone from SW saying they had got my letter (posted Friday - putting 'complaint' on does work) and leaving a contact number. He said he was looking into it and hoped to be able to give a response in a day or two. I wonder what response that will be, or am I being too cynical?

On another tack, earlier comments in this thread have mentioned a VIP account. Is there any vague possibility that this is where these alleged cheques were all paid into? Or, since most letters seem to say the cheques were sent on 21 August 2000, the dreaded computer error? Ot am I just being too kind hearted when its actually a con?!

Meanwhile I've followed others and also emailed Watchdog.

Mrs_Sixpence

Hi

I am new to the forum but had been watching the thread with interest. it was only as a result of the MSE site that I was aware of the demutualisation compensation. Any how, guess what... I got the standard non referenced letter today telling me that over £2500 was sent to me in Sept 2000. I have paper records that go back to papyrus and this cheque never happened.

I have emailed the demutualisation email address today stating the following

"Thank you for your response of 6 April where you advise that a cheque was issued on 20/09/2000. Neither myself or husband recall receiving this cheque ( its a fairly significant amount that we would have noted) and having checked our records it was not paid into any of the 3 institutions we were using at that time.

Please advise on what course of action i need to take or whether you can provide me with any information in relation to the cheque encashment. I had only become aware of this compensation via the money saving expert site and it appears that we are not alone in being advised that compensation has been issued, but not actually received.

I look forward to your prompt attention and advice."

At this point I have not mentioned complaint, I plan to give them 2 weeks to respond and then convert the question to a complaint.

Thanks to all for this most interesting/depressing thread

k9love

vivienp wrote: »

Got home yesterday (Monday) and there was a message on the answerphone from SW saying they had got my letter (posted Friday - putting 'complaint' on does work) and leaving a contact number. He said he was looking into it and hoped to be able to give a response in a day or two. I wonder what response that will be, or am I being too cynical?

On another tack, earlier comments in this thread have mentioned a VIP account. Is there any vague possibility that this is where these alleged cheques were all paid into? Or, since most letters seem to say the cheques were sent on 21 August 2000, the dreaded computer error? Ot am I just being too kind hearted when its actually a con?!

Meanwhile I've followed others and also emailed Watchdog.

Hi, I heard of the VIP account as well, I have no idea what it is but I too wondered if our so called cheques have gone into the VIP account, how on earth do we find out though?
Also if SW was taken over are our policies with them now? sorry Im not very "up" on financial things