installed ram but now

FirstTimer4Me

hiya

following help on this thread http://forums.moneysavingexpert.com/showthread.html?p=25033073&highlight=#post25033073

i've not long installed another 1gb totalling 2gb of ram yet the laptop is very slow and i just had a pop up stating memory is low

any ideas please?

Money_Grabber13579

Right click on My Computer and select properties. How much RAM is it showing on there?

Photo_Stylus

popup could be an advert to dupe you into buying software or malware that will infect your PC.

low memory or low virtual memory?

if virtual memory could be your hard drive is getting full..

Fabio_Fonseca

what OS you are using?

John_Gray

Adding memory will require an increase in the size of the page file=virtual memory. Yours might not be set to have a 'system managed size', and so it won't have changed from what was set there originally. How you change it will depend on what your operating system is, but on the offchance it is XP you'd do the following:

• Hold down the Windows key (probably next to Ctrl key at bottom left) and press the Pause/Break key - this will bring up System Properties window, usually seen in Control Panel
• Now release both keys
• Click on the Advanced tab
• In the Performance section at the top, click on the Settings button
• In Performance Options window, click on the Advanced tab
• At the bottom, under Virtual Memory, click on the Change button
• Make sure that the correct (or only) drive is selected, and click on the radio button in front of "System managed size"
• Click on the Set button to its right
• Now click on the OK button on each screen until you get back to where you started

When you reboot, the size of the page file will be adjusted to be (probably) 1½ times your total real memory, and you shouldn't get messages about insufficient virtual memory any more.

FirstTimer4Me

Money_Grabber13579 wrote: »

Right click on My Computer and select properties. How much RAM is it showing on there?

hiya

done what you asked it says 2gb

FirstTimer4Me

Photo_Stylus wrote: »

if virtual memory could be your hard drive is getting full..

hiya

it's not long had a new hard drive right now on my computer local disc c; it says used 60gb free space 238gb capacity 298gb

FirstTimer4Me

Fabio_Fonseca wrote: »

what OS you are using?

hiya

sorry i should have said it's windows vista

tbh this laptop has nevver seemed right since pc world put a new hard drive in it's seemd sluggish and slow which is why i recently installed some more ram although it's as slow as ever.

i don't have the trust anymore in pc world to take it back to them because when they installed the new hard drive they forgot to install the activation key code the guys on here advised me what to do.

FirstTimer4Me

John_Gray wrote: »

but on the offchance it is XP you'd do the following:

hiya

thanks for the detailed explanation but the system is vista home basic do i need different instructions?

FirstTimer4Me

hiya

forgot to mention i do clean the laptop once a week using cc / disc clean up / disc defragment / malaware bytes / and run a virus scan using my kerspersky package yet the laptop is still slow and sluggish

espresso

FirstTimer4Me wrote: »

hiya

forgot to mention i do clean the laptop once a week using cc / disc clean up / disc defragment / malaware bytes / and run a virus scan using my kerspersky package yet the laptop is still slow and sluggish

Post a Hijackthis log here so that we can see what is actually running on your system.