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MSE News: T-Mobile announces huge overseas call cost hikes

2

Comments

  • sporedude wrote: »
    The fact that T-mobile can remove roaming from your account makes it an additional service. If you have a poor credit score with them, They can disable roaming, If you fall behind on the bills, They can disable roaming. They do not have to allow you to use roaming, As it can be disabled with the click of a mouse.

    But they can disable any part of your phone contract or the contract as a whole. They can stop web usage, phone calls etc but leave the contract running. I had my phone and texts cut off before when i was in dispute with an operator, yet i was still been charged every day. All because they can stop it does not mean it is an additional service.
    Additional services are those that you request, such as my contract does not include web usages, so you add it on liek 02 bolt ons. Then it would be additional.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    But they can disable any part of your phone contract or the contract as a whole. They can stop web usage, phone calls etc but leave the contract running. I had my phone and texts cut off before when i was in dispute with an operator, yet i was still been charged every day. All because they can stop it does not mean it is an additional service.
    Additional services are those that you request, such as my contract does not include web usages, so you add it on liek 02 bolt ons. Then it would be additional.

    O2 Bolt ons are different as they are cheaper way to get a service that is also available for a higher price.

    The difference here is that you cannot get roaming from anyone else or get it cheaper without taking the other network's line rental as well. Roaming on its own cannot be a bolt-on. If I disagree with T-Mobile's pricing all I can do is not use it, but if I have to have roaming I have to pay their increased charges or take out a second contract with someone else. On T-Mobile's definition texting could be an additional service as well if you had no inclusive texts in your tariff.
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It is their second increase within a year, which tells you what they think of other parties' moves to cut roaming prices.

    I'd have thought people who do a lot of roaming with their main network SIM would have been attracted more to Vodafone Passport or O2 My Europe Extra.

    Get either local SIMs in the countries you visit, or a global roaming SIM card, which have free incoming calls in plenty of countries, some even in USA.

    A Flext contract can include calls to foreign destinations. Does that include diversion of incoming calls? It might be worth finding out.
  • ACDeag wrote: »
    O2 Bolt ons are different as they are cheaper way to get a service that is also available for a higher price.

    The difference here is that you cannot get roaming from anyone else or get it cheaper without taking the other network's line rental as well. Roaming on its own cannot be a bolt-on. If I disagree with T-Mobile's pricing all I can do is not use it, but if I have to have roaming I have to pay their increased charges or take out a second contract with someone else. On T-Mobile's definition texting could be an additional service as well if you had no inclusive texts in your tariff.

    I take on what you are saying, but i would still see roaming as a core service. It doesn't affect myself as i took out my orange contract after the "texts" were sent out. I'm probably just missing something fundamental to not understanding the difference between core and additional services, when some additional services are not ones you have picked.
    I can see bolt ons, extras, all as additional, but where a contract states your call charges as X p/min, texts X p/per text, roaming X p/min. VoiceMail X p/min. To me that sounds core to a contract, not additional.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I take on what you are saying, but i would still see roaming as a core service. It doesn't affect myself as i took out my orange contract after the "texts" were sent out. I'm probably just missing something fundamental to not understanding the difference between core and additional services, when some additional services are not ones you have picked.
    I can see bolt ons, extras, all as additional, but where a contract states your call charges as X p/min, texts X p/per text, roaming X p/min. VoiceMail X p/min. To me that sounds core to a contract, not additional.

    I think we are both in agreement roaming is a fundamental part of your service if you use it, admittedly not everyone roams.
  • I agree to that.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • How does this affect the international option?
  • Dont see what the problem is.:confused: With Gordon in charge of the country as supposedly saving the world and us the pund should strengthen as the green shoots grow. Of course with our recovery T mobile will of course then revert to its previous prices and all will love happily after.:beer::T
    Or alternatively :mad::mad::mad:
  • meinnit
    meinnit Posts: 929 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    When the EU introduced caps on roaming charges with the EU it was speculated that the networks world increase rest of world roaming charges to claw back the difference. Not sure why we have regulators if this sort of behaviour is openly allowed.
  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Why when a standard call to the USA can be 1p/min, why on earth should a roaming call the other way be anywhere near £1/min.

    I think it has more to do with the fact that you can not shop around for a roaming service supplier and that people do not consider roaming costs when they choose a network that has more to do with it.
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