First plus response to claim

pinknico

putty71, go to post 6095 in the successes thread, it is an excellent post and from someone who got a letter like yours.

putty71

thanks for that pinknico

has made me feel real good and not quite so worried.

Putty

isy1011

Hi. I also have been dealing with First Plus to try and get money back. They are a clever company for preying on your desperation. Just hang in there. Ive just got my PPI cancelled today, they are refunding my payments and they have put me back in the position as if they had never sold the PPI to me but along the way they have delayed and increased my interest rate to put me off. You just have to stay cool and keep going.

putty71

Isy

Thanks for that. May I ask how long the process took and what you paid out and what you got back?

Thanks

Putty

sunnygirls

Hi i am now in the same position as you ,scary isn''t it .It seems like we have recieved the same type of letter saying we agreed to it ,i too have the manuscipt of what was meant to have been said but i believe alot has been left out so i have asked for the recordings ,i was like you really upset yesterday but having slept on it i know im in the right and i intend to take it as far as need be .I have sent them a letter giving them 14 days to respond but i think i'll be going to fos Good luck with your claim and i'll let you know how mine goes along Sunny

isy1011

The process took 10 weeks. I'm waiting for payment although they have assured me I'm getting all my payments back which I've paid into PPI so far should be about £1500 and they are refunding interest paid on the premium back to my loan account and they are rescheduling my monthly payments. They state they are'making necessary adjustments to my loan account to put it in the position as if the payment protection insurance policy had not been taken'.

mikepatterson

putty, hope you dont mind me butting in but i am in exactly same position with FP who tell me my insurance wasn't misold, same jargon. im hope someone has some idea for us for next step

sunnygirls

mikepatterson wrote: »

putty, hope you dont mind me butting in but i am in exactly same position with FP who tell me my insurance wasn't misold, same jargon. im hope someone has some idea for us for next step

Hi there were are you up to have you took it to the fos yet ?
Sunny

putty71

Hi All

I have referred this to the FOS despite not receiving a letter back from fp, other than what I have previously referred to. The last letter I sent was forwarded by email however I never got a response so forwarded it again last week via recorded delivery which they now have. Hopefully if Isy's 10 weeks is good, anytime now I expect an answer to resolve this. I'll kepp you all posted. Please all do likewise.

Cheers

Putty

di3004

putty71 wrote: »

Hi All

I have referred this to the FOS despite not receiving a letter back from fp, other than what I have previously referred to. The last letter I sent was forwarded by email however I never got a response so forwarded it again last week via recorded delivery which they now have. Hopefully if Isy's 10 weeks is good, anytime now I expect an answer to resolve this. I'll kepp you all posted. Please all do likewise.

Cheers

Putty

Good luck Putty and everyone else too.:beer: