Paypal have "reversed" a payment...help!

wigginsmum

I got scammed by Paypal too a few months ago - paid the £30+ to bring my balance with them to zero and then closed my account. There's no way I'd ever deal with them again.

F&L

How do you protect yourself from this sort of thing? Is it that you only send to verified addresses? It seems if you don't accept paypal you get less for an item but I'm concerned after reading some of the posts in this forum about listing anything high value.

Road_Hog

F&L wrote:

How do you protect yourself from this sort of thing?

Do not use Paypal, there is no other way.

Road_Hog

jertzy wrote:

thanks to you all for replying and the web links, The replies from paypal are more or less saying get lost... they do have a debit balance on my account so wonder how hard they will pursue me for it..!

Don't forget to put in a claim of non payment against ebay to clain your FVF back.

gldkg

I don't get this, I recently got sent a faulty item by a very nasty seller, returned it under the impression that PayPal would give me a refund, but they took a £15 "processing fee" off the amount. They say they will try to reclaim it from the seller when he has funds available (I'm not holding out much hope), but I keep hearing stories like this where people's accounts have simply been put in the red and they send in the debt collectors.

What gives?

Chalky87

PayPal is a terrible service, its been on BBC's Watchdog on a number of occasions recently, they really do need to sort their act out. The problem is though many buyers trust PayPal as 'the way to pay' when using eBay, which is understandable as it does offer them some protection, however sellers are very poorly protected in my opinion, as we see from the OP.

There needs to be a real shake up of the whole service in my opinion but both eBay and PayPal hold very powerful positions with most people just accepting the service.

trencherpilot

F&L wrote:

How do you protect yourself from this sort of thing? Is it that you only send to verified addresses?

Yes or if I have to send to an unverified address, I send it by signed for delivery.

Alot of people have been altering their item pages since Watchdog, saying if you're paying by cheque, the postage is £a if you're paying by Paypal, the postage is Recorded Delivery or next day signed for delivery. One seller even says on the listing, "did you see Watchdog the other night, then you'll understand!"

It seems to be the only way to protect yourself, the problem is it is getting Ebay a bad rep and alot of people are at risk of losing incomes!

papworth

sending to an address using special delivery/tracking is STILL not enough protection as I have been scammed over.
£280 down after sending an XBox special delivery to Wimbledon
No explaination from paypal as to why they have confirmed the reversal of the payment

Another tip I would like widely known which I have only found out this week is that if you sell and the buyer collects they MUST pay you in cash - if they pay by paypal you arn't protected because you haven't posted it to their confirmed address

Kimberley

Paypal again? Geez will people ever learn:rolleyes: DON'T DO PAYPAL EVER If a buyer wants your item badly enough then they will buy it even if you don't do paypal My accounts been in the red for months, they won't get their money EVER :mad: If they send court summons to me i'll just say "who are paypal, i've never heard of them"

Scammers love Paypal

papworth

well I know that now! I've learnt the hard way