Consumer Rights Quiz discussion

SaintMark

I got 11 out of 12. How do I find out which answer I got wrong though? It didn't tell me.

bubbles0169

can anybody help us?
we bought hoover washing machine in january after 2 months it developed a fault
they sent out repair man who repaired it
a couple of months later something else went wrong, they sent repair man again who again fixed it
a month later something wrong again, repair man came and he fix
a month ago another fault, repair man comes and fixes
we have another fault today its the 5th one in 9 months
hoover say they have to send repair man out and if he can fix the fault thats it, we cant have a new machine
we are understandably getting a bit fed up with it breaking down every couple of months
what can we say to hoover for them to give us a new one-preferably candy though:rolleyes:

olly300

Anja wrote: »

:T Brilliant quiz! I think this sort of thing should be taught in schools as life skills, then perhaps fewer people would get ripped off.

The law changes frequently so wouldn't be any use.

By the time a 14 year old needs to use the information for themselves it would be out of date.

yummymummy79

bubbles - post your query in the actual consumer rights thread where more people are likely to see it and i'm sure you'll get some help.

btw, the contracts at home legislation was amended last year to mean that it doesn't matter whether the person was invited or not, it still counts. It also loosened the definition of where the contract can be signed to count, the name of the legislation actually says '...consumer's home or place of work etc...) You'd be suprised (or maybe not!) at the amount of big companies that are still not adhering to this and making their contracts automatically unenforceable.

pendulum

Your final score


12/12

vyle wrote: »

11/12. I got the car one wrong. Oh well.

How?! That's the easiest one out of all of them!