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Please help me - keep getting virus warnings

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  • davester
    davester Posts: 4,079 Forumite
    Part of the Furniture Combo Breaker
    I know someone that got scammed by the program Antivirus 2009. So you not the only one.
    Survey earnings total 2009 £417, 2010 £875, 2011 £574
  • I wouldnt normally fall for something like this, but i only payed for the antivirus because it just wouldnt let me go on to any sites and the pop up was constantly popping up. It was $89 that they charged me for cover for 1 year - no wonder i couldn't find the icon on my desktop for the antivirus i downloaded!
    If dogs don't go to heaven, then I want to go where they go. :A
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    welsh_cake

    How and when did you pay the $89?

    If by CCcard could you not do a charge back?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    welsh_cake wrote: »
    I wouldnt normally fall for something like this, but i only payed for the antivirus because it just wouldnt let me go on to any sites and the pop up was constantly popping up. It was $89 that they charged me for cover for 1 year - no wonder i couldn't find the icon on my desktop for the antivirus i downloaded!

    Get your credit card reissued, as they will be selling that card number on for sure.
    No free lunch, and no free laptop ;)
  • No it was a bank card (debit0. Ok, i am getting worried now. First thing tomorrow i am calling the bank to see what i can do. They took the money, but nothing else seems to have come out that shouldn't have.
    If dogs don't go to heaven, then I want to go where they go. :A
  • davester
    davester Posts: 4,079 Forumite
    Part of the Furniture Combo Breaker
    you can call the bank now they will stop the card instantly. mist card fraud is done as soon as they get the number then they have a short time till it gets cancelled. longer you leave it the worse it could be for you.
    Survey earnings total 2009 £417, 2010 £875, 2011 £574
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If a debit card then unfortunately no chance of a chargeback then.
    No free lunch, and no free laptop ;)
  • Browntoa
    Browntoa Posts: 49,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    to be sure its gone I would download and run this

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    and then post the log for me to look at
    Ex forum ambassador

    Long term forum member
  • Thanks, I didn't know they would be open now. I will call them straight away. Will post back either later or tomorrow to let you know the outcome!
    Again, thank you all for your time and very helpful advice.
    If dogs don't go to heaven, then I want to go where they go. :A
  • welsh_cake
    welsh_cake Posts: 897 Forumite
    edited 13 September 2009 at 9:30PM
    Browntoa wrote: »
    to be sure its gone I would download and run this

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    and then post the log for me to look at

    Ok - how do i post the log - shall i just type out what is says? There were 536 problems found.
    If dogs don't go to heaven, then I want to go where they go. :A
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