Help !

di3004

rethink wrote: »

I had to empty the drum as it was 3/4 full and almost flooded the kitchen so not impressed so now at the in-laws using their machine as they are away why do these things always happen to me :mad:

Golly.......:eek:, well I would certainly put in a claim for that as well hun, this just isn't on and should not be happening.
Has the water damaged anything? It's not the point though, how inconvenient this is for you, do not tell them your using families machine though, something must be done ASAP.

I do hope this goes your way now, but if not then get the trading standards involved.;)

TurnaroundSue

My friend told me that all electrical things are now covered by a mandatory 2 year warranty under european legislation, but not alot of people know that. Not sure where you would find this in writing, but might be worth doing some investigating. I will ask him next time I see him about it and see what he says.

Denis_UK

http://ec.europa.eu/publications/booklets/move/64/index_en.htm

Load text only file,then scroll down to guarantees it states there is a two year period throughout Europe

di3004

TurnaroundSue wrote: »

My friend told me that all electrical things are now covered by a mandatory 2 year warranty under european legislation, but not alot of people know that. Not sure where you would find this in writing, but might be worth doing some investigating. I will ask him next time I see him about it and see what he says.

Brilliant, thanks for posting on this, I did not know this either, cheers and I'm sure "Rethink" will be happy to hear of this as well, cheers so much.:T:T:T

di3004

Denis_UK wrote: »

http://ec.europa.eu/publications/booklets/move/64/index_en.htm

Load text only file,then scroll down to guarantees it states there is a two year period throughout Europe

This is great Denis, thanks so much.:T:T

rethink

Well Currys said I have to pay for an Engineers report which will cost about £45 and then if that proves it is a machine fault they will pay for the repair and refund the report cost if not and its my fault then tough basically, my Mother-in-Law mentioned the 2 year european law and I just came on here and saw your link so think I am going to put that in their direction.

Thank you so much wish me luck :0)

di3004

rethink wrote: »

Well Currys said I have to pay for an Engineers report which will cost about £45 and then if that proves it is a machine fault they will pay for the repair and refund the report cost if not and its my fault then tough basically, my Mother-in-Law mentioned the 2 year european law and I just came on here and saw your link so think I am going to put that in their direction.

Thank you so much wish me luck :0)

They may be trying it on hun, if you can print them off in regards of the Euroean law.;)
Hope they reason with you hun, I don't think you should pay out a penny to be honest, it is certainly not your fault this have happened, good luck.;)

rethink

Phone Currys and I have to phone Hotpoint and they are closed to will try tomorrow morning, I have to say all these 0844 number but am using the saynoto0870 perfect.

in2deep_2

You maybe able to fix it yourself, post the exact problems here...

http://www.ukwhitegoods.co.uk/modules.php?name=Forums&file=viewforum&f=34&sid=9b3178f3847d574edd819a81c55707d5

Got to be worth it to save a few quid.

rethink

I haven't had a reply from Currys what a surprise so I called a guy who is local to me from the yellow pages and explained it to him and he said he would come and have a look for me for free yay at least then I might know what is wrong with the damn thing, will keep you posted.

A x