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Scottish Power's exit fee
Comments
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Hi,
Since 2007 I've been on Scottish Power Capped for Free Online (Electricity only). According to my online account I'm still on that product. I recently switched to an EDF online product which was switched over on the 31/08.
I had a call last week from a Scottish Power advisor trying to persuade me to stay with them (even after the switchover has happened), after I politely told her no, she then asked me if I was aware of the £50 cancellation charge?
I've just downloaded the Capped for Free PDF on Scottish Power's website & it isn't even in their terms & conditions. Surely this charge is wrong??
The cancellation fee is in the terms & conditions for Capped Price Energy July 2010 (different product) but even if I was on that, the cancellation fee is £30 for Electricity only!0 -
Recieved both my final bills and no cancellation fee has been charged on any
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