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paypal debt recovery - Iqor
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My housemate was telling me about them chasing her for it once, she said the same that they never go away from it. I think paypal needs to change policy and hold all money for 5 or so days before items are sent and then they can check it for fraud, as having a chargeback due to a fraudster would be a pain in the backside, plus the costs too:T:T :beer: :beer::beer::beer: to the lil one
:beer::beer::beer:
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BlueAngelCV wrote: »In my opinion as the buyer chose not to pay for recorded delivery then it is the buyer's problem if the item is lost in the post.
In my opinion, if I choose not to wear a helmet when I cycle straight out in front of a car and my skull is fractured as a result, then the car driver is to blame for my injury.
In my opinion, if I choose to drive my car in icy conditions without wearing my safety belt and skid off the road and down a 50ft embankment then it's the embankment that's at fault.
Self protection, guv? Er, wot's that then?
Surprising, the number of eBay sellers still out there who ought to become buyers instead -- and start bidding on the first brain cells listing that comes along.0 -
Wow the claws are out in this thread..lol
But i have to say if you send an item you have to take some responsibility for the delivery, in this case you should be making the royal mail claim to get back your money and refund the buyer.
sometimes it helps to put yourself in their shoes, imagine if you bought something online and it never arrrived and when you contacted the seller they just said "tough, i sent it so it's your loss i'm afraid" i doubt you think that was fair.0 -
I realise this is an old thread but thought I would add this question...hope that's OK.
I have read responses earlier on advising not to accept Paypal payments for a high value 'collect only' item sold on Ebay.
However for a while now you have HAD TO accept paypal payments as there is no facility to not select it as an accepted payment when advertising something (exept cars and a some other catagories...I have just sold a trailer and didn't have to accept it)
I have seen many ads with 'No Paypal accepted' in the description yet there is the compulsory 'pay with paypal' button that can't be removed.
So my question is: Are you allowed to say 'No Paypal accepted' in all ads?...is there a legal requirement that I MUST accept it?
Years ago, before it was 'compulsory', I put 'If paying by Paypal please add 3% to final price to cover cost' but was e mailed by Ebay and told to remove it as it was 'unfair to paypal users' which I suppose is fair enough.
Some high value items are unsuitable to be posted due to various reasons like size and weight and I won't use couriers as this has problems of it's own...so collection in person is the only option.
I have sold many items like this and so far not had a problem...just wondered about the HAVING to accept Paypal thing...nearly 4% of a high value item is alot to pay for a system that offers limited 'protection'
P.S. came across this thread after doing some research about IQOR as my daughter has just started receiving calls from them re some Ebay debt she didn't realise she had (it's early days yet so don't know if it is a valid dbt yet anyway)....anyway that will probably become another story!
Tom0 -
I realise this is an old thread but thought I would add this question...hope that's OK.
I have read responses earlier on advising not to accept Paypal payments for a high value 'collect only' item sold on Ebay.
However for a while now you have HAD TO accept paypal payments as there is no facility to not select it as an accepted payment when advertising something (exept cars and a some other catagories...I have just sold a trailer and didn't have to accept it)
I have seen many ads with 'No Paypal accepted' in the description yet there is the compulsory 'pay with paypal' button that can't be removed.
So my question is: Are you allowed to say 'No Paypal accepted' in all ads?...is there a legal requirement that I MUST accept it?
Years ago, before it was 'compulsory', I put 'If paying by Paypal please add 3% to final price to cover cost' but was e mailed by Ebay and told to remove it as it was 'unfair to paypal users' which I suppose is fair enough.
Some high value items are unsuitable to be posted due to various reasons like size and weight and I won't use couriers as this has problems of it's own...so collection in person is the only option.
I have sold many items like this and so far not had a problem...just wondered about the HAVING to accept Paypal thing...nearly 4% of a high value item is alot to pay for a system that offers limited 'protection'
P.S. came across this thread after doing some research about IQOR as my daughter has just started receiving calls from them re some Ebay debt she didn't realise she had (it's early days yet so don't know if it is a valid dbt yet anyway)....anyway that will probably become another story!
Tom
Yes you do have to offer paypal (except in certain groups - cars for one). Your terms cannot override them of ebay, so putting "Paypal not accepted" is rather pointless and makes the seller look a little daft tbh
Chris0 -
Cyberbob:
No need to be sarcy
Maybe I misworded it in my post
The phone calls have only happened in the last few days.about 3...missed ones with vague messages on her mobile but the 1st on the landline today..hence me answering it.
All I was told by the rude operative was it's about her Ebay account....we assumed it was ebay themselves until I looked up the phone number they left and found it was iqor
As far as she knows she owes nothing to ebay or paypal and is now looking into it.
she has had no e mails or correspondence at all from ebay.
She has never been in debt ever so it's not clear at this stage.
I am not an over protective father btw and if she is in debt she will sort it.
Maybe she has forgotten.. GENUINELY forgotten...none of us are perfect ...and maybe she does have some debt to ebay/paypal...it's just this is the first she has heard of it...I believe her as well...she is not a 'bury head in sand' sort of person.
Anyway she is getting in touch with Ebay...not Iqor...to see what it is about.
Have read tons of bad stuff about Iqor so have instructed her not to ring them but try and sort it through ebay.
Will keep things updated on this thread...was just the paypal qustion I was asking and thanks to chris for the reply.
Tom0 -
Update:
Now sorted.
She had changed her email address but hadn't altered it on her Ebay profile.
She had a £25 outstanding Paypal fees charge.
Ebay had sent her reminder emails but obviously she hadn't received them as she had forgot to change her profile to include her new email address.
So yes she was at fault for forgetting to pay the paypal bill and yes she should have informed ebay of her change of details.
But I do think a letter to our address before getting debt recovery companies involved would have been a logical step for ebay to take.
Her address is on file with ebay and the cost of a stamp by them sending a letter to us would have avoided all this ...the charge was from a transaction 8 weeks ago so it's not as if Ebay have exhausted all avenues before getting IQOR involved.
I'm not excusing her getting this debt but she hasn't even been on ebay since selling the items so didn't know her account was suspended until trying to log on to sort it this week.
So yes ...It's her fault in the first place BUT Ebay does seem to get IQOR invoved at a very early stage.
Tom0 -
Hi ,Also having probs with ebay and paypal,
been with them for nearly 10yrs no probs then had a scammer for about £600 paypal told it was fraud about a week after i sent goods,i told them i had proof of postage, even phoned them seemed to be all sorted then i get a stroppy call saying i never gave proof of postage i was suppose to fax reciept in,i said i was never told that by guy on the phone who took tracking reference number that she confirmed was checked and item recieved ??? said i still have reciept and i would fax she said case is now closed and i got to pay ! she just wasnt interested iam now in arears by £600 that i dont see as my fault on top of that i have now recieved debt letter for nearly £300 ebay fees,dont mind paying fees but will they then think they can come after me for the £600 paypal arears,way i see it they owe me money
any advice is welcome0 -
Hi
1) I owed money to ebay and hadn't got round to paying
2) Iqor sent agressive letters, specifically saying don't contact ebay, contact iqor and pay up fee + their commission.
3) I logged on to ebay, paid the fees which i owed, my account was restored instantly
4) I sent lettes back to iqor with a suitable note attached.
My advice - if you owe ebay money pay ebay.
Hope this helps
H0
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