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paypal debt recovery - Iqor
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TurkishDelight wrote: »I'm sorry that you are out of pocket by so much, really I do have sympathy, but where do you expect the money to come from to refund the owner of the card?
This isn't paypal's fault by the way, they have been subjected to a chargeback from the card company, and if you had proof of delivery then you would be better protected than if you had accepted cards directly.
quite right, t's not paypals fault but nor is it the sellers fault and lets be honest, paypal do make it easy for scammers to pull this stunt.
i'd stick to my guns and get some advice.0 -
confused90 wrote: »quite right, t's not paypals fault but nor is it the sellers fault and lets be honest, paypal do make it easy for scammers to pull this stunt.
i'd stick to my guns and get some advice.
I've only come across one or two websites who point blank refuse to ship to an address that isn't the card address, and obviously that makes it awkward for normal everyday people.
Personally I think people should be liable for their own finances, and that includes losing their card details, since who is more at fault?
The person who legitimately sells their wii, or the person who is lax with their security?
But yeah definitely get professional advice OP, and good luck.This is my opinion. There are many others like it but this is mine:kisses2: Fiancee of the "lovely" DaveAshton :kisses2:I am a professional ebay seller. I work hard at my job, I love my job, if you think it's silly that's your problem not mine.0 -
TurkishDelight wrote: »Of course it's not the sellers fault but I wouldn't say that paypal make it particuarly easy to do- it is just a fairly inescapable crime.
I've only come across one or two websites who point blank refuse to ship to an address that isn't the card address, and obviously that makes it awkward for normal everyday people.
Personally I think people should be liable for their own finances, and that includes losing their card details, since who is more at fault?
The person who legitimately sells their wii, or the person who is lax with their security?
But yeah definitely get professional advice OP, and good luck.
i agree with you here, the card issuer and paypal both have insurance for this kind of loss and make provisions for it in their annual financial forecasts, that’s why i think paypal should foot the bill, they guarantee buyers won't lose out but it's not actually paypal underwriting that protection it's paypal bullying small sellers and individuals into underwriting their guarantees to buyers, Paypal, if you're gonna promise people they won't lose out if they buy using your service then you should pick up the bill when you expose innocent sellers to fraud.
there my tupence worth...lol0 -
Hi
WHAT A MESS
Can anyone help who has had experience of dealing with Ebay, Paypal and or Iqor, I have just received a letter from Iqor along with numerous harrassing calls saying that I owe £225 for outstanding Ebay fees, I did have an Ebay account and was paying the fees regularly every month the last time i logged in i had £25 outstanding and was about to pay when my paypal account was limited and my moneys with held £50 so I was unable to pay the fees because of there own stupid system and just left it, i have since contaced paypal to try and resolve issues with the paypal account but to no avail and have also contacted ebay on numerous occassions asking them to provide proof by way of a sellers invoice showing that i owe £225 as I know that i do not owe this amount, I have received bog standard responses and basically have now given up trying to communicate with anyone over this matter as i might as well go and bang my head against a brick wall. Any help greatly appreciated.0 -
Ps This has been going on for about 8 months so this is why i am now banging my head against a brick wall.0
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sunnysea83 wrote: »NEVER accept paypal for high end collection and £475 is a lot for a DS. on the ebay sale page, is there an address for the buyer have you tried that?
Contacting the buyer would not do anything if their accout was hacked like the op has been informed, they aren't going to pay the money to then after all.
Oh it was a Nintendo Wii, not a DS (that just bugged me actually)0 -
scooby1974 wrote: »Hi
WHAT A MESS
Can anyone help who has had experience of dealing with Ebay, Paypal and or Iqor, I have just received a letter from Iqor along with numerous harrassing calls saying that I owe £225 for outstanding Ebay fees, I did have an Ebay account and was paying the fees regularly every month the last time i logged in i had £25 outstanding and was about to pay when my paypal account was limited and my moneys with held £50 so I was unable to pay the fees because of there own stupid system and just left it, i have since contaced paypal to try and resolve issues with the paypal account but to no avail and have also contacted ebay on numerous occassions asking them to provide proof by way of a sellers invoice showing that i owe £225 as I know that i do not owe this amount, I have received bog standard responses and basically have now given up trying to communicate with anyone over this matter as i might as well go and bang my head against a brick wall. Any help greatly appreciated.
i have had a few dealing with iqor the last was when i got a demand for payment out of the blue asking for £28 in unpaid fees for an account i hadn't used in ages, i couldn't check it because ebay had blocked the account for some reason when i wasn't using it or logging in.
i had no recolection of any outsatanding charges so i said i'd need proof, to which the iqor rep refered me to the demand they had sent, when i pointed out that the demand was not proof, my exact words were, "just because you type something on a piece of paper love doesn't mean it's a fact, if i go and erite you a letter now saying you owe me £50 would you pay it?"
at this point she resorted top asking me what proof i need as she didn't know what she could send me, my reply? "sorry love thats not my problem if you want to collect a debt you have to at least prove it exists and if you take me to court you'll have to prove it exists so either come back with something that proves the debt exists or don't contact me again"
Result was i heard nothing more about it and the rather dejected soundeding rep sighed someting about sending it back to ebay as i ended the call.
so my advise, demand proof and if you don't get proof don't pay.
ebay often remove users access to accounts then start claiming amounts are due, paypal do the same thing, the problem is if we can't access our account records how can we make an informed decision about whether or not the debt exists, is accurate or is in fact wrong? Therefore i say don't pay without solid proof.0 -
You've got me worried now.
Last Christmas I sold a lot of goods over ebay. One buyer didn't receive their item (worth a couple of pounds IIRC) and initiated a claim via paypal.
In my opinion as the buyer chose not to pay for recorded delivery then it is the buyer's problem if the item is lost in the post.
I completed the standard form via paypal but they would not respond to any correspondence setting out the situation. They simply upheld his claim because I was unable to provide a recorded delivery or other tracking number (despite the fact that he never paid for it) and refunded his money.
This took me into negative figures (by a small amount). I contacted them to explain that I did not agree with their decision and to request a response to my previous emails but never got a response.
I haven't used paypal since as I was so irritated by them.
I've now tried to log onto check my account but I keep getting an error message so it looks like it's been closed down.
Do you think that I am soon going to hear from a debt collection agency for the minimal sum plus loads of additional charges or do you think they will just write it off as it is such a small amount & that is why they have closed my account? I haven't received any emails from them.
How long did it take for everyone else to start being chased for the debts?Wedding 5th September 20150 -
BlueAngelCV wrote: ».
In my opinion as the buyer chose not to pay for recorded delivery then it is the buyer's problem if the item is lost in the post.
Thats why you'll lose any item not received dispute...... :rolleyes: It is up to you, the seller, to get the goods to your buyer safely. And in answer to your questions, YES they will pass the debt to a DCA & YES they will find you to get it back. As mentioned before my ex got scammed on Paypal (on my account......), he even closed the account & we moved house & 2 years later they found me! They WILL keep on until they get it & mine had a load of charges added which I guess is fair enough. IIRC they converted it to a diff currency (maybe to do with where PP is based?) then back to sterling then it was passed to the DCA. Not an experience I'd like to repeat if I'm honest so I would strongly advise against any PP debt & even more so against ignoring them - they won't go away!! HTH0 -
BlueAngelCV wrote: »
In my opinion as the buyer chose not to pay for recorded delivery then it is the buyer's problem if the item is lost in the post.
If that's your attitude let's hope you never get to trade again.Terms & Conditions Apply0
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