Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

dialysis

di3004 wrote: »

I think that is the best way as well.

I do not have a fax myself, but will sort something out.:T;)

I think you can do it from the library:T

honey2_2

:mad:I can hardly type with the rage inside me -- post been and gone nothing.

I telephoned FSCS the operator said to me oh it is at the final stage with a senior manager. I said don't lies any more. I told him I was telephoned by a woman on WEDNESDAY and was told that a letter was leaving your offices on Frid 2/10/09. He went very quite !!!!

He then read the notes that Elaine had added on to the system which said letter to be posted to ...... 2/10/09. I lost my temper.

I told him the FSCS are making the rules up as they go along and I wish to log a formal complaint as I have been given information relating to my claim that was totally incrorrect and false.

He asked for my number - he needs to check why the notes confirm wha I was told. He said "I can confirm no check has been sent to you yet hopefully this week"

I told him no hopefully this week - I want an call back with what the decision is and a date of when this letter/cheque will be posted to me, in addition I also want a full explanation as to why I was given totally incorrect information by Elaine on Wed of last week. I also told him they will receive my complaint via e-mail today and also I will send a letter of complaint to back up the e-mail.

I am waiting for a call back.
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:

Honey 2 xx

di3004

dialysis wrote: »

I think you can do it from the library:T

Yes good thinking Di, I doubt they would charge much.:T:D

di3004

honey2 wrote: »

:mad:I can hardly type with the rage inside me -- post been and gone nothing.

I telephoned FSCS the operator said to me oh it is at the final stage with a senior manager. I said don't lies any more. I told him I was telephoned by a woman on WEDNESDAY and was told that a letter was leaving your offices on Frid 2/10/09. He went very quite !!!!

He then read the notes that Elaine had added on to the system which said letter to be posted to ...... 2/10/09. I lost my temper.

I told him the FSCS are making the rules up as they go along and I wish to log a formal complaint as I have been given information relating to my claim that was totally incrorrect and false.

He asked for my number - he needs to check why the notes confirm wha I was told. He said "I can confirm no check has been sent to you yet hopefully this week"

I told him no hopefully this week - I want an call back with what the decision is and a date of when this letter/cheque will be posted to me, in addition I also want a full explanation as to why I was given totally incorrect information by Elaine on Wed of last week. I also told him they will receive my complaint via e-mail today and also I will send a letter of complaint to back up the e-mail.

I am waiting for a call back.
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:

Honey 2 xx

Oh blimey, so sorry to hear this Honey, good luck with the phone call your waiting for.;)Xx

dialysis

honey2 wrote: »

:mad:I can hardly type with the rage inside me -- post been and gone nothing.

I telephoned FSCS the operator said to me oh it is at the final stage with a senior manager. I said don't lies any more. I told him I was telephoned by a woman on WEDNESDAY and was told that a letter was leaving your offices on Frid 2/10/09. He went very quite !!!!

He then read the notes that Elaine had added on to the system which said letter to be posted to ...... 2/10/09. I lost my temper.

I told him the FSCS are making the rules up as they go along and I wish to log a formal complaint as I have been given information relating to my claim that was totally incrorrect and false.

He asked for my number - he needs to check why the notes confirm wha I was told. He said "I can confirm no check has been sent to you yet hopefully this week"

I told him no hopefully this week - I want an call back with what the decision is and a date of when this letter/cheque will be posted to me, in addition I also want a full explanation as to why I was given totally incorrect information by Elaine on Wed of last week. I also told him they will receive my complaint via e-mail today and also I will send a letter of complaint to back up the e-mail.

I am waiting for a call back.
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:

Honey 2 xx

Oh Honey I am so angry for you hun we cant beleive a word they say. I think there will be a few letters of complaint going their way this week also, I for one will be doing the same if I dont get what I am expecting.:mad::mad:I hope they ring you back hun

dialysis

di3004 wrote: »

Yes good thinking Di, I doubt they would charge much.:T:D

I think it is about 10p per sheet just hope you havent got an A4 pad full :rotfl::rotfl:

pinknico

Really sorry honey2, hope this gets sorted today, well done on making a formal complaint, this is now beyond a joke when their notes even back up what you have been told.

I wont be waiting 3 weeks to call now, I am calling on Friday.

di3004

dialysis wrote: »

I think it is about 10p per sheet just hope you havent got an A4 pad full :rotfl::rotfl:

oh golly:eek::rotfl::rotfl:, wish me luck then lol , back later. Xx

tiggrae

pinknico wrote: »

Hi tiggrae, mine says London General Life Company Ltd, London General Insurance Company Ltd and Norwich Union Life and Pensions Ltd.

Hi Pinknico you're a star thanks - I've been searching for hours for that - should've known someone on here would know - Cheers

Hi dialysis - this info. for is someone who's been unfairly rebated on early redemption

Hi Honey - definately write in to the Head of the FCSC - did you speak with someone at Deloittes or was it the FSCS themselves, sounds like no joined up thinking going on !!!

pinknico

If you are claim no. 4 and priority Honey2, I now expect mine to be completed by Christmas.

Maybe they should get Deloitte to write the cheques as well.