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Paypal - Royal Mail Special Delivery no signature - paypal remove my funds

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  • pault123
    pault123 Posts: 1,111 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    if paypal hadn't of refunded me - my next course of action would be to file for a claim against RM for the entire value of the item. due to lack of sig.
  • alison999
    alison999 Posts: 1,769 Forumite
    i have bought many items from the same seller and today was the FIRST time i have had to sign. all other (6+) items have been sent recorded but just put through my postbox
  • pault123
    pault123 Posts: 1,111 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    i suppose its doing people a favour if their out not having to sign or go to the depo if it will fit through letterbox, but as soon as an ebay fraudster appears it doesn't help the sellers. :confused:
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    pault123 wrote: »
    i suppose its doing people a favour if their out not having to sign or go to the depo if it will fit through letterbox, but as soon as an ebay fraudster appears it doesn't help the sellers. :confused:

    i had someone moan at me yesterday
    no answer
    so i write out a card and pop it through
    he comes flying out the door asking why the $@!$ didnt i sign for it myself :confused:
  • alison999
    alison999 Posts: 1,769 Forumite
    custardy wrote: »
    i had someone moan at me yesterday
    no answer
    so i write out a card and pop it through
    he comes flying out the door asking why the $@!$ didnt i sign for it myself :confused:


    lol! what a idiot! the postie is actually doing me a favour by just popping it through but he isnt doing the sender any.

    im just glad that i know all 3 posties that we get, all are nice (the one today was even chatting to my 2 yr old), the only time i got mad was when one of them left one of my parcels in my food bin :rolleyes:
  • soolin
    soolin Posts: 74,167 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    i had someone moan at me yesterday
    no answer
    so i write out a card and pop it through
    he comes flying out the door asking why the $@!$ didnt i sign for it myself :confused:

    Refer him to RM regulations. The problem is that whilst some post office staff will bend the rules like this people will begin to expect it from all post people and that is not acceptable.
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  • luckily your item is £60

    mine is over £200
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    soolin wrote: »
    Refer him to RM regulations. The problem is that whilst some post office staff will bend the rules like this people will begin to expect it from all post people and that is not acceptable.

    i used to do it,not now
    RM are busy trying to whip me with the rules on a daily basis
    so no 'favours' from me
    everything gets a card left,even thick holiday brochures etc
  • pault123
    pault123 Posts: 1,111 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    meetsingh wrote: »
    luckily your item is £60

    mine is over £200


    Over £200 paypal do require a signature or they will take money out of your account and put the onus on you to provide the sig.

    As RM can't provide the sig, i'd file a claim with Royal Mail for £200 explaining your situation and the reason you used a signature RM service was that paypal require it for their' seller protection. As they can't fulfil this they must refund your £200.
  • kevinyork
    kevinyork Posts: 1,230 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ring RM customer services and ask them for proof of signatures by post. They will charge you a small amount and send it to you via post,

    Strictly speaking they should not charge you if they cannot produce a copy of the signature online. Depends who you speak to but push it and they will send it free of charge.
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