Misleading contract

sunshine54

3 should advertise thier plans as 4000 texts, 1 gb internet
not "unlimited" "small print subject to fair usage"

This is blatant deceit however they dress it up.
Fair usage? how about fair disclosure of contract terms!:mad:

eljmayes

macman wrote: »

Plenty of broadband providers publicise an 'unlimited download' service, but it is still subject to a fair use policy in every case. I take your point in principle, but if you're never going to get to 4K texts a month then what does it matter?

I totally agree, even though texts are so cheap to source there has to be some sort of a limit:).

sunshine54

eljmayes wrote: »

I totally agree, even though texts are so cheap to source there has to be some sort of a limit:).

the justification or reason for a "limit" is not in dispute, it is the 3 promotion of an UNLIMITED service that is clearly misleading and a deliberate exageration of what is actually on offer.

it the same as british gas offering unlimited gas subject to a fair use policy buried deep in the contract T&c.

meaningless deliberate deceit

moneysavingpete

sunshine54 wrote: »

the justification or reason for a "limit" is not in dispute, it is the 3 promotion of an UNLIMITED service that is clearly misleading and a deliberate exageration of what is actually on offer.

it the same as british gas offering unlimited gas subject to a fair use policy buried deep in the contract T&c.

meaningless deliberate deceit

To be fair it's not just 3, its all mobile companies and other operators have much lower fair use policies, especially on mobile internet.

It would take all of the companies to stop the term unlimited at the same time else one would have a distinct advantage. I cant see any of them taking the lead somehow.

Littlemiss27

joeypesci wrote: »

Exactly. That's what I want to know. I can do about 2500 txts per month. Prefer txting to talking on the phone.

So I'd like to know what happens if I keep going over. Only usage page on 3 it clearly shows and counts down that I have 4000 txt per month but I paid for an unlimited service. Can they come back with "You should of read the fair usage policy". But can't you deem that as an unfair contract as it was clearly touted as unlimited txts.

Afaik if you reach the fair usage limit on 3 they will begin charging you at their standard text rate. I don't think the other networks charge you if you go over but I could be wrong.

joeypesci

macman wrote: »

Plenty of broadband providers publicise an 'unlimited download' service, but it is still subject to a fair use policy in every case. I take your point in principle, but if you're never going to get to 4K texts a month then what does it matter?

It matters but I can get close to 4K a month and don't want to be charged if I go over.

joeypesci

moneysavingpete wrote: »

To be fair it's not just 3, its all mobile companies and other operators have much lower fair use policies, especially on mobile internet.

It would take all of the companies to stop the term unlimited at the same time else one would have a distinct advantage. I cant see any of them taking the lead somehow.

But I feel by law they should all be made to stop using the term Unlimited when it's clearly limited.

kai666

joeypesci wrote: »

It matters but I can get close to 4K a month and don't want to be charged if I go over.

you send close to 4000 texts a month:eek:

you'll give youself RSI!

MountainMan101

Fair use for downloads is fine. They were originally there to stop people sharing broadband. If you live in a small cul-de-sac, like I do, you could provide internet for 14 houses using 1 connection and 2 x 802.11N repeaters. Which saves a lot compared with 14 times BT's broadband costs :-)

However, for a mobile phone, fair use should only restrict a phone for 1 person for 1 use (eg home phone for personal use). So while it would be wrong to use an unlimited talk time phone for a phone based business, restricting an avid texter would be wrong. If you twitter 20 times an hour for 8 hours, 30 days a month, you'll soon reach 4000.

kai666

MountainMan101 wrote: »

If you twitter 20 times an hour for 8 hours, 30 days a month, you'll soon reach 4000.

Do people seriously twitter 20 times an hour, 8 hours a day, every day?

Thats every 3 minutes. Who's going to that over an 8 hour period each and every day?