Wedding Venue Deposit - Non-refundable?

xmaslolly76

Sorry octoman just realised i called you chick oops

octoman

Pollycat wrote: »

Although you DID sign up to their T&Cs that said no refund of deposit, as your booking was for a year away - and I assume that the venue has not incurred any costs as yet - it's more than likely that they will be able to re-sell that date.
Therefore they would not be out of pocket - in fact the reverse as they'd have your deposit plus the new booking.

Have you asked them if they'll refund if they resell your date at some time in the future?
If they will, you could get someone to check if the date is available, if it isn't then ask for your refund.

I'd be inclined to ask at CAB to see what they think your chances are.
As Mark says, £1100 is not an insignificant sum - and is a whopping amount to retain for providing nothing.

thanks Pollycat.....will check with CAB - as you say, it is over a year away and they wouldn't have incurred any charges.

If was my ex-partner who rang....think I will note some questions down and give them a ring (stating I will be seeking advice) - things like this happen and they must expect it from time to time - so as long as they rebook, then as a gesture of goodwill etc you would hope they would be understanding :-)

octoman

xmaslolly76 wrote: »

Sorry octoman just realised i called you chick oops

haha - no worries....have been called many things in my time x

Torkijo

Did you pay by Cresit card or have any type of wedding insurance as both of those might help.

Torkijo

credit card even!

What venue was it anyway? Perhaps some local press about them in this case given were in a recession might help budge them?

octoman

Torkijo wrote: »

credit card even!

What venue was it anyway? Perhaps some local press about them in this case given were in a recession might help budge them?

nope, paid by cheque and no wedding insurance (argued about getting it, should have listened to her!)

not naming.....yet.....will see how I get on when I ring them!

don't want to make an issue out of this...but will make it public such as local papers to try and embarrass them to get the money back!

at the end of the day they are a business and we did sign paperwork - but seeing as the wedding date is so far away you would think they would refund a % once the date gets rebooked!

springclean

Hi, I would use the 'sugar is sweeter than vinegar' approach. You are obviously a fair person who understands that a contract is a contract, but you have a very valid point that you are cancelling in more than enought time to rebook. Ask to speak to someone in authority, appeal to their better nature, be polite, be friendly, offer to do the legwork yourself (ie selling the date), and offer to pay a mutually agreeable fee for admin costs incurred so far. If you get anything back, then thank them profusely

I would also phone CAB too, just to get an insight into your rights.

Good luck!

Torkijo

octoman wrote: »

nope, paid by cheque and no wedding insurance (argued about getting it, should have listened to her!)

not naming.....yet.....will see how I get on when I ring them!

don't want to make an issue out of this...but will make it public such as local papers to try and embarrass them to get the money back!

at the end of the day they are a business and we did sign paperwork - but seeing as the wedding date is so far away you would think they would refund a % once the date gets rebooked!

If it does go public dont forget Which?, local BBC and Watchdog

Dinah93

I would have thought you would be entitled to some of it back if they can resell the date, but given you signed the paper you might have to fight hard for it.

Have you spoken to them yet or only your ex? If you broke up unfavourably there is always the chance they have already sent her back the deposit and shes pocketed it.

Sarah_Joanne

They have no legal obligation to refund the money, but how about being ever so polite with them and trying to appeal to their better nature by asking that IF they can rebook that date they wil refund the cash? Suppose anything is worth trying where there's so much money at stake?