Wedding Venue Deposit - Non-refundable?

Hi,

Hope someone can help....we paid a deposit for a wedding venue (£1,100) but have recently split.

We have asked whether the deposit would be refunded but have been informed that it is non-refundable, we appreciate that this clause is to stop people from booking and cancelling on the fly, but the wedding date is over a year away and if they can rebook then I would have thought morally they would return the deposit minus any administration costs.

I am thinking of taking them to a small claims court, but am not sure legally where I would stand - we did sign paperwork stating that it was non-refundable, however, seeing as the date is over a year away I see this as just easy money to them, the venue is extremely popular and they would not have a problem getting another booking, and we are happy for any admin charges to be deducted.

Thanks
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Comments

  • Pee
    Pee Posts: 3,826 Forumite
    I think the point of a deposit is that it is non-refundable... The CAB might be able to help if you could argue it is an unfair term.
  • xxlaurissaxx
    xxlaurissaxx Posts: 2,253 Forumite
    octoman wrote: »
    I am thinking of taking them to a small claims court, but am not sure legally where I would stand - we did sign paperwork stating that it was non-refundable, however, seeing as the date is over a year away I see this as just easy money to them, the venue is extremely popular and they would not have a problem getting another booking, and we are happy for any admin charges to be deducted.

    Thanks

    Theres your answer. You signed paperwork so will just be wasting time. Sorry but I really don't think you stand a chance xx
    0/2013
    :beer:
  • xmaslolly76
    xmaslolly76 Posts: 3,974 Forumite
    Is there any clause in the contract that states you cant sell the date on yourselves. obviousley not ideal but you would get some of your money back at least ?
    :jFriends are like fabric you can never have enough:j
  • octoman
    octoman Posts: 20 Forumite
    Theres your answer. You signed paperwork so will just be wasting time. Sorry but I really don't think you stand a chance xx

    thought that would be the case - but was hoping there was a happy answer as it is a fair amount of cash to lose :-(

    seeing as it is so far away, I thought they might be nice (haha)

    the silly thing is that I can be a pain and not release the date to the last second thus minimising the timeframe to rebook (not nice I know!), even if they offered a 50% return then we would free the date up straight away!
  • octoman
    octoman Posts: 20 Forumite
    Is there any clause in the contract that states you cant sell the date on yourselves. obviousley not ideal but you would get some of your money back at least ?


    I thought of that....and there isn't.....but I couldn't even think of where I would advertise it....don't suppose you live in Kent, have a lovely venue for hire :-)
  • xmaslolly76
    xmaslolly76 Posts: 3,974 Forumite
    lol sorry chick im in midlands and havent divorced the last one let alone thought about where to marry the new one yet ;-) x
    :jFriends are like fabric you can never have enough:j
  • octoman
    octoman Posts: 20 Forumite
    lol sorry chick im in midlands and havent divorced the last one let alone thought about where to marry the new one yet ;-) x

    well.....if you change your mind or know someone then please pass them my details :wink:

    perhaps I should advertise it on Ebay.....I'll even offer myself as a guest if they need to make numbers!!
  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    £1,100 deposit? Yikes! We paid £250 and I thought that was a lot.
  • Pollycat
    Pollycat Posts: 35,561 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Although you DID sign up to their T&Cs that said no refund of deposit, as your booking was for a year away - and I assume that the venue has not incurred any costs as yet - it's more than likely that they will be able to re-sell that date.
    Therefore they would not be out of pocket - in fact the reverse as they'd have your deposit plus the new booking.

    Have you asked them if they'll refund if they resell your date at some time in the future?
    If they will, you could get someone to check if the date is available, if it isn't then ask for your refund.

    I'd be inclined to ask at CAB to see what they think your chances are.
    As Mark says, £1100 is not an insignificant sum - and is a whopping amount to retain for providing nothing.
  • octoman
    octoman Posts: 20 Forumite
    £1,100 deposit? Yikes! We paid £250 and I thought that was a lot.

    it is an expensive place (she wanted the fairy-tale wedding!) .... for the cost of just hiring the venue we could have had the entire wedding elsewhere ... lol, u live and learn :-(
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