Pigsback - Free Gifts for Clicks

Midmac

Darraghd wrote:

Sorry - theres 14 there at the mo - will check as soon as I can

Darragh

lol

Ok mate, no hurry

jockettuk

i love pigsback ive had loads of vouchers as have family and friends but we all been wary of ordering things through pigsback because of the comments on here.. today ive just been informed that my cd wow points wont be added as cd wow cant confirm that i ordered through pigsback.. i never order from cd wow and only did it to get extra points.. im now very wary of ordering anything through pigsback if i can get easier points elsewere

Edna_Bucket_2

Darraghd wrote:

I'm sorry, but I personally have NO tolerance for duplicate accounts. I am perfectly delighted for every member of the family to have their own account etc if they're genuine (which most tend to be) but if you try and use the Pigsback.com site fraudulently, what choice does the company have have?...

I agree with the sentiment, but I think it is hypocritical in the extreme for a company representative of any company to attempt to take the moral high ground unless he/she is 100% confident that their company is indeed perfect.

The "people in glass houses" rule surely applies?

Pigsback IS MOST CERTAINLY NOT PERFECT - as the comments on this and the other threads indicate.

What of all the points from various promotions that appear to be "accidentally" forgotten to be credited unless the company is chased very hard?

Being a generous and fair-minded bunch, MSE'ers by and large seem to take a very charitable view that these are indeed accidental omissions. A cynic might suspect that whatever the representative says here, these are symptoms of a deeper malaise at the company - not crediting promotional points only works to one sides favour after all!

If these omissions are in any way not accidental, that is fraud too.

I am personally sure they are not deliberate Darragh, but simple ineptitude by a small company with very few staff, but it's one of those things you could never convincingly prove one way or the other.

However, in view of all the above, until your own company indeed reaches perfection, don't you dare come back on MSE again preaching at anyone here

I for one will certainly be far less polite than in this post if you try that on again.

I think you should delete your previous post and apologise.

Midmac

I disagree to the above post.

How was darraghd taking a moral high ground??? He was simply saying there should be no tolerance for duplicate accounts from the same person. Which he is totally right about.

crutches

.."However, in view of all the above, until your own company indeed reaches perfection, don't you dare come back on MSE again preaching at anyone here"

please stay darragh.i value the direct access to you and your comments.
i disagree with multiple fraud too and you are right to stop it.I have an account,so does my husband but i would not demean my children by using their names for fraudulent purposes.

i dont expect pigsback to be perfect ,just to acknowledge mistakes and rectify them.I appreciate that can take time.

Darraghd

Katerina_sa wrote:

I just called pigsback and left a voicemail. I don't know if they will call back, I hope they do! :-)

Hmmm - interesting - we don;t have a voicemail. What number did you call?

kathfisch

Midmac wrote:

I disagree to the above post.

How was darraghd taking a moral high ground??? He was simply saying there should be no tolerance for duplicate accounts from the same person. Which he is totally right about.

I agree Midmac. From darraghd's point of view those users running more than one account are committing fraud against pigsback. The site does not simply exist to give us all vouchers, its a marketing tool for the partner companies. They offer the commission to pigsback (presumably) on the basis of the number of people who see their advertising or sign up to a newsletter for example. How could pigsback offer the site as a valuable marketing tool to potential 'partner' companies without having a strong policy on multiple account holders. A policy such as Darraghd outlined surely makes Pigsback more respectable to the advertising companies and (hopefully) will encourage more to offer rewards through the site (and bigger companies too).

Of course Pigsback is not perfect, there are bound to be problems with tracking transactions and/or communications from partner sites. I've thankfully not had any problems myself but, from what I've seen, Darraghd and others work hard to put problems right and treat all users fairly!

Darraghd

Edna_Bucket wrote:

I agree with the sentiment, but I think it is hypocritical in the extreme for a company representative of any company to attempt to take the moral high ground unless he/she is 100% confident that their company is indeed perfect.

The "people in glass houses" rule surely applies?

Pigsback IS MOST CERTAINLY NOT PERFECT - as the comments on this and the other threads indicate.

What of all the points from various promotions that appear to be "accidentally" forgotten to be credited unless the company is chased very hard?

Being a generous and fair-minded bunch, MSE'ers by and large seem to take a very charitable view that these are indeed accidental omissions. A cynic might suspect that whatever the representative says here, these are symptoms of a deeper malaise at the company - not crediting promotional points only works to one sides favour after all!

If these omissions are in any way not accidental, that is fraud too.

I am personally sure they are not deliberate Darragh, but simple ineptitude by a small company with very few staff, but it's one of those things you could never convincingly prove one way or the other.

However, in view of all the above, until your own company indeed reaches perfection, don't you dare come back on MSE again preaching at anyone here

I for one will certainly be far less polite than in this post if you try that on again.

I think you should delete your previous post and apologise.

Thank you for your post, but I shall most certainly not be deleting my post or apologising.

I have never claimed the company was perfect (and indeed my presence here is a testament to (and attempt to address) that) but we are working EXTREMELY hard to resolve member issues, improve our service and time of resloution and provide an entertaining experience for our members who are the ones who come on, interact with our partners, enter our competitions, shop, book or register and earn with us and generally enjoy the site for what it is.

Being a generous and fair-minded bunch, MSE'ers by and large seem to take a very charitable view that these are indeed accidental omissions

I'd ask WHERE in my post it suggests otherwise? Or how my interaction with any member here could even suggest my disagreement with this?

I am personally sure they are not deliberate Darragh, but simple ineptitude by a small company with very few staff

Ineptitude? An interesting constructive observation. Thanks for that.

Guys and gals, please, please, please if you're not happy with our service, let us know and try to help you. It's the only way we can. But don't try and defraud us. That's all my post was meant to say, did say and it's what I stick to

Thanks

Darragh

Saban

Blimey! If there was ever a need for the thanks button it would be for the above post!

MyUserNamesTaken

Edna_Bucket wrote:

I agree with the sentiment, but I think it is hypocritical in the extreme for a company representative of any company to attempt to take the moral high ground unless he/she is 100% confident that their company is indeed perfect.

The "people in glass houses" rule surely applies?

Pigsback IS MOST CERTAINLY NOT PERFECT - as the comments on this and the other threads indicate.

What of all the points from various promotions that appear to be "accidentally" forgotten to be credited unless the company is chased very hard?

Being a generous and fair-minded bunch, MSE'ers by and large seem to take a very charitable view that these are indeed accidental omissions. A cynic might suspect that whatever the representative says here, these are symptoms of a deeper malaise at the company - not crediting promotional points only works to one sides favour after all!

If these omissions are in any way not accidental, that is fraud too.

I am personally sure they are not deliberate Darragh, but simple ineptitude by a small company with very few staff, but it's one of those things you could never convincingly prove one way or the other.

However, in view of all the above, until your own company indeed reaches perfection, don't you dare come back on MSE again preaching at anyone here

I for one will certainly be far less polite than in this post if you try that on again.

I think you should delete your previous post and apologise.

I'm sorry, but I completely disagree with you. How you can compare fraud with independent tracking company problems is beyond me. If you do try to compare Pigsback to certain members who choose to commit fraud by knowingly and willing going out of their way to deceive in order to obtain pecuniary advantage, you should make sure you have your lawyers ready.


If you knew anything about how sites such as Pigsback work, you'd know that they get paid commission based on tracked purchases/click throughs made through their sites. The problems begin when the independent tracking companies mess up. It's not down to Pigsback when trackers don't work. You'll find all other cashback companies suffer from the same problems as Pigsback. The only difference is that most (with the exception of Quidco) don't bother coming on here to help their customers and solve the problems. However, as stated previously, ALL cashback companies have this problem. To initially imply that Pigsback do this on purpose or to state that it is down to the company's ineptitude is not only ludicrous, it is also libellous, regardless of your later withdrawal.

For the record, go check out the Quidco thread. See how many people have had transactions fail to track, or have had payments declined. You don't see people jumping all over Quidco for it, when it is exactly the same problem that Pigsback suffers from. As it stands, I'm owed £80 from a certain poker site that did not track when I signed up through Quidco. Do you see me shouting about it on an internet forum? Do you see me accusing Quidco of holding onto my money? NO. Why? Because I know it's not Quidco's fault.

One more thing - get down from your own high horse before passing comment on others. How dare you speak for other MSE'ers. As far as I am concerned, Darragh is well within his rights to state that fraud will not be tolerated by Pigsback.