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paypal reverse charge help

feelgudtime
Posts: 119 Forumite
hi
normally the reverse charges get taken back as i dont send recorded or i have not already sent
but this one i sent recorded as it was £31 the person got there item went to sorting office but the number is not saying delivered so paypal are not intrested
anyone know what i can do
thanks in advance
normally the reverse charges get taken back as i dont send recorded or i have not already sent
but this one i sent recorded as it was £31 the person got there item went to sorting office but the number is not saying delivered so paypal are not intrested
anyone know what i can do
thanks in advance
dont do weight loss i do size loss
size loss nearly out of a 22 

now in a size 20 :T :T :T
0
Comments
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Unfortunately you will still lose the chargeback. The only way to defend one is to show online tracking that confirms item was delivered.
Even if buyer collected from the sorting office the tracking should show 'delivered' if it doesn't then paypal consider the item lost. However, your problem here is that RM may well have some sort of record to show item was collected, and then refuse to pay out for a claim to you, this happened to me many years ago.
Recorded is not worth the money you pay for it.
Lastly, if you are having a number of problems with items not being received can I suggest you get someone to go throughh your business model as this is quite strange. Yes things get lost in the post, but if this happens more than usual to you then it may indicate a wider issue.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
feelgudtime wrote: »hi
normally the reverse charges get taken back as i dont send recorded or i have not already sent
but this one i sent recorded as it was £31 the person got there item went to sorting office but the number is not saying delivered so paypal are not intrested
anyone know what i can do
thanks in advance"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
How do you know the person has received the item if it's not showing as received?
because i rung royal mail they asked them to go check at the sorting office as it had been 2 days since sent they went to sorting office and told me they had got the itemdont do weight loss i do size losssize loss nearly out of a 22now in a size 20 :T :T :T0 -
feelgudtime wrote: »because i rung royal mail they asked them to go check at the sorting office as it had been 2 days since sent they went to sorting office and told me they had got the item
Thats not proof and it could have been delivered to the wrong place0 -
feelgudtime wrote: »because i rung royal mail they asked them to go check at the sorting office as it had been 2 days since sent they went to sorting office and told me they had got the item"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
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if the item was at the delivery office then there should be some track
if it was held awaiting collection then thats how it would track
why are you chasing up packages 2 days after sending?0 -
if the item was at the delivery office then there should be some track
if it was held awaiting collection then thats how it would track
why are you chasing up packages 2 days after sending?
as i did it recorded 1st class and most of my 100+ items i send daily normal 1st class get there the next day and he needed the items for a stag dodont do weight loss i do size losssize loss nearly out of a 22now in a size 20 :T :T :T0 -
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are you sure its not a bank error,have you contacted the buyer?0
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feelgudtime wrote: »the CUSTOMER told he me has recieved the item
Via email? I'd forward that to paypal!0
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