Banking ethics!!!!!

savagej

Perhaps someone should start a new thread entitled "100 and 1 things you can do with 39p".

natweststaffmember

SueSueSue wrote: »

So you dont think that the bank have any right to chaarge for the collections department, staff and systems the OP's neglient behaviour has deemed necessary to exist.

They're not though. The bank have already stated in the OFT test case that the charges are there to fund the "free if in credit model".
I have already stated that the OP should be charged but at a rate that is fair and not one that simply tramples all over him.
I have given you what I think is a fair amount.

savagej

I repeat again T&C's or no T&C's this is totally unjustifiable behaviour over 39p.

With respect to highlighting my idea of writing to our Chancellor, elected and appointed to serve the people of this country in economic matters amongst others, it would appear you have not spent much time in the boardroom of a FTSE 100 company. Their conversations do get around to lighter points such as issue like this.

I am also intrigued in to the psychie of others on here, they do not seem to read the thread in full then re-hash points which a reasonable person would think had been covered and a rational, pretty much unargueable points been made raised. Also, usually this is in reply to someone elses post and when the poster sees their point torn to pieces and they know it has been, that they were wron, they simply disappear without a word of apology only to lodge posts again that seem to be delibaretly arguementative.

Now I am ranting, I just find this whole issue infuriating.

natweststaffmember

The government body(OFT) are taking the banks to court on the subject of bank charges. It is almost 50% through and is awaiting a verdict from the House of Lords on whether the OFT can assess the charges for fairness(4 judges have so far said YES).
CAM1 did make their way to the reclaims board so they are alive and well and reclaiming their charges back.

Inactive

savagej wrote: »

Now I am ranting, I just find this whole issue infuriating.

I stand by what I have said, if the OP cannot be arsed to pay what he/she owes, especially such a small amount, then he/she deserves any charges that the bank makes within their T&C's.

I am no bank lover BTW, but people who run their affairs in this way deserve everything they get.

natweststaffmember

Inactive wrote: »

I stand by what I have said, if the OP cannot be arsed to pay what he/she owes, especially such a small amount, then he/she deserves any charges that the bank makes within their T&C's.

I am no bank lover BTW, but people who run their affairs in this way deserve everything they get.

Then the OP can challenge the charges based on the OFT test case and legitimately make the bank wait until its conclusion offering token payment of £1.00 per month which could last years. The bank cannot pass the debt to debt collection since the amount is in dispute and any claim made to the courts can be defended with a counterclaim for the charges. I'm not a lover of banks either but I am of the OFT Test case cos as the Banks' have chosen to defend their position in the face of the legal viewpoint of 4 judges then you can make it as hard as possible for them to recover amounts until the legal issues are concluded.

never-in-doubt

CAM1 wrote: »

Hello only joined this site today--and needed to talk to someone---I have been contacted by NATWEST collections agency to ask for payment on an account that I haven't used for 12 months--it was originally 39p overdrawn because of interest charges taken out by the bank themselves. Over the last 12months the charges have been building up but as I haven't used the account I did nothing about it. I explained all this to the very unhelpful woman who told me that unless I cleared this by paying £70 per month they would close my step account as well. As I have been working very hard to get back on track with my finances opening a new bank account would probably be impossible---I know that to afford £70 per month will take some doing. Is there anything I can do?

Send them a cheque for the original £0.79 and let them know as they never contacted you advising that they were terminating the account you refuse to accept any charges and would gladly argue this in court should they wish to take you.

Most judges would not enforce such a judgement, for 39p that you were not notified about. Forget reclaiming as this won't do much due to the stay, but refuse point blank to pay.

Its disgusting - especially being you actually own a percentage of the stupid bank in the first place! :mad:

RobertoMoir

savagej wrote: »

:rotfl:no not really, it is just the principle of the thing.

I cannot beleive the number of saints on here lambasting the OP over this, it is truely shocking. :eek:

Well they don't seem to appreciate that they've chosen to ignore this for so long and hence contributed to the problem they now have.

Fact is, neither bank or customer is exactly showing a lot of "common sense" or has covered themsevles in glory here. Frankly they deserve each other.

Those charges are truly excessive though. No way can the bank justify that over 12 months imho. I kinda like NID's suggestion.

savagej

Hi Roberto, of course I can see and understand your point, however, I just think as N-I-D put it it is disgusting behaviour on the part of the bank.

We know nothing of the OP's personal circumstances and none of us can stand in judgement of anybody else (in my opinion), especially over a supposed debt of 39p.

No one with a brain in their head would even believe a bank would go chasing this never mind them adding charges for such a small amount.

If you got a bill for that amount you would laugh about it and throw it in the bin, the stamp, paper, envelope and ink cost more, why do the bank not have some kind of safeguard in place to stop this happening. I have worked in companies were the computers are programmed not to send out bills for such silly amounts.

garffy13

I cant believe how much grief the original poster (CAM1) is getting from certain people on here! I agree that perhaps he shouldnt have left the 39p overdrawn, and then ignored the statements - if it was me, I would have told the bank to credit back their bank charges at the time, and put in the 39p.

However, the fact that CAM1 did ignore the statements, should not result in him owing what must be hundreds of pounds (if he is paying £70pm)!! These sound like bank charges that are wholly unacceptable, and illegal.

I would suggest that you look at claiming these bank charges back. This may take quite a while to get anywhere, as there is a current hold on these cases, but get your paperwork in. There is a topic on this forum on claiming bank charges back.

Hope this helps, and good luck.