Vodafone complaint - Google - scam?

robt_2

easy2k wrote: »

OK - maybe it's just an old page and isn't linked on their site map. Still, to me, doesn't explain the sponsored link.

So it appears at the top of a search instead of sites like this with people moaning about Vodafone when it is actually the customer who is in the wrong. I am in no way saying that is the case with you because we have no idea what the complaint is.

It is a pretty clever marketing move.

Snakeeyes21

Who would have thought that a page hosted on the vodafone domain would be genuine.
mabe you should give up searching for scams, you dont seem to be very good at it

Vodafone

Hi easy2k,

I'm pleased to see that your query regarding the link you posted about has been cleared up.

Since posting has your phone query been replied to yet?

If not, could you email us your details using the 'Contact us' form on the Vodafone website? Within the body of the email you'll just need to include the link to this thread together with the code WRT135.

Once we've got it we'll get back to you as quickly as we can.

Thanks,

Lee

Web Relations Team

Vodafone UK

easy2k

Hi Lee

Thanks for your response. I tried to PM you but you have too many messages!

A quick update. I used the 'complaint' link. Query is still ongoing i.e. Not getting anywhere. I am awaiting a reply from an email I sent middle of last week. Thank you.

easy2k

Vodafone

Hi easy2k

I know this is a difficult situation for you.

If you'd like us to investigate this for you, follow the instructions in Lee's last post and we'll get back to you as soon as we can.

I'm sure that you'll get an answer to this.

Thnaks

Kirsty
Web Relations Team
Vodafone UK

easy2k

Hi Kirsty

Thanks for your offer, which I have just seen. I have now had a reply, after chasing again, and the matter has finally been resolved to my satisfaction such that I have some faith in Vodafone again. The 'complaint' link plus help on this forum finally got us there. Thank you.

easy2k