Vodafone complaint - Google - scam?

easy2k

After discussion, this is NOT a scam. Please ignore the thread. Thanks.

I'm having problems with my phone and typed in 'Vodafone compaint' on google. This gives a 'sponsored site' at position 1. Clicking on this link appears to take you to a scam web site to enter your email and mobile number! Has anyone else come across this?

robt_2

I just tried it.

The sponsored site was the Vodafone website with a complaints page....?

I don't understand what you were expecting to get from your search.

philnicandamy

I agree....since when is http://campaigns.vodafone.co.uk/complaints/?source=omd&wt.srch=1&lpsrc=Google&lpgroup=Complaints+Brand a scam site?....

nexuss

why is it a scam site ?

philnicandamy

Means nothing TBH....the 2008 could have been the campaign date & the page hasnt needed an update since

all it asks for is Mobile No & Email add....not exactly ID fraud material is it really?

robt_2

easy2k wrote: »

hi robt

The link appears to be a genuine Vodafone link - but I'm not so sure. For example, it has copyright 2008 at the bottom of the page ... whereas all other Vodafone pages have 2009. Also, how can the customer services Director possibly read and deal with everyone of the complaints?

I'm very sceptical. It doesn't look right and have reported to Google.

It doesn't say she will deal with all complaints. It says it will be forwarded to someone who will.

It is a page on the Vodafone website at a subdomain called 'campaigns' - indicating that it is a marketing/advertising page within the Vodafone website.

If you are that bothered, why not just go to the Vodafone website and follow the procedures set out?

philnicandamy

well....this is the information held for the web address you are complaining about....

Whois Record

Domain name:
vodafone.co.uk

Registrant:
Vodafone Group PLC

Trading as:
Vodafone

Registrant type:
UK Limited Company, (Company number: 1833679)

Registrant's address:
Vodafone House
The Connection
Newbury
Berkshire
RG14 2FN
United Kingdom

Registrar:
NetNames Limited [Tag = NETNAMES]
URL: http://www.netnames.co.uk

Relevant dates:
Registered on: before Aug-1996
Renewal date: 08-Mar-2010
Last updated: 05-Feb-2008

Registration status:
Registered until renewal date.

Name servers:
extdns.vodafone.co.uk 212.183.129.144
extdns1.vodafone.co.uk 212.183.129.140
extdns2.vodafone.co.uk 212.183.129.141
Disclaimer

WHOIS lookup made at 15:18:35 27-Jul-2009

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2009.

philnicandamy

post #9 IS THE LINK on the who is page YOU PROVIDED and are convinced its a scam in your 1st post.....please read my post AGAIN

I give up....:rolleyes:

philnicandamy

the who is link I provided IS the site with the \complaints after the add...NOBODY mentioned the vodafone.co.uk site (if you bothered to read my posts....i'm not THAT stupid having many years experience in the IT/Comms industry)

have you tried posting your problem here?
http://forum.vodafone.co.uk/

usually a good success rate from people in the past with problems

philnicandamy

failing that PM one of the voda reps that post here sometimes
http://forums.moneysavingexpert.com/member.html?u=791417

robt_2

easy2k wrote: »

Sorry - didn't mean to irritate, but:

I'm not talking about vodafone.co.uk but vodafone.co.uk with a \complaints after it - try that and it won't work - says invalid link.

It may be my first post, but I have lots of experience of identifying scams - and this one stinks!

... and that 2008 at the bottom, also the quality of the web page - something just doesn't add up.

Thank you.

And apparently also spotting things which are not scams and reporting them to Google.