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Malware/Hijackthis scan help please

2

Comments

  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    I've no idea about the updates for SP1, OH just lets it do the updates as they come along, although the automatic update has now been turned off.

    So, I've now run the AVG link above, but the icon is still on the desktop, is this right?
    I've rerun CCleaner, and updated the registry.

    Is my next step to run the SP1 updates?
    Official DFW Nerd Club - Member no: 203.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    whatatwit wrote: »
    I've no idea about the updates for SP1, OH just lets it do the updates as they come along, although the automatic update has now been turned off.

    So, I've now run the AVG link above, but the icon is still on the desktop, is this right?
    I've rerun CCleaner, and updated the registry.

    Is my next step to run the SP1 updates?

    Is it 'running' still? (Look in the taskbar bottom right. Is the icon still there?)
    If its not running then sure ~ go for the updates
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Assuming avg has gone then you also need to replace it. AVIRA should be fine (I updated mine to SP2 with no ill effects)
    Download AVIRA (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_antivir/
    :idea:
  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    aliEnRIK wrote: »
    Is it 'running' still? (Look in the taskbar bottom right. Is the icon still there?)
    If its not running then sure ~ go for the updates

    Yes, the icon is still in the taskbar also, I can click it and it opens.
    I have tried the link above twice and it has downloaded it and run it and then the laptop has restarted, but it's still there :confused:

    Is it worth me trying to go via the uninstall route on the Control Panel?
    Official DFW Nerd Club - Member no: 203.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    whatatwit wrote: »
    Yes, the icon is still in the taskbar also, I can click it and it opens.
    I have tried the link above twice and it has downloaded it and run it and then the laptop has restarted, but it's still there :confused:

    Is it worth me trying to go via the uninstall route on the Control Panel?

    It is not necessary to uninstall AVG to install the service pack.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    espresso wrote: »
    It is not necessary to uninstall AVG to install the service pack.

    I take it then that I should be ok to install the update to service pack 1 and then the service pack 2 should be available?
    Official DFW Nerd Club - Member no: 203.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    whatatwit wrote: »
    I take it then that I should be ok to install the update to service pack 1 and then the service pack 2 should be available?

    You should be able to simply install Vista SP2.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    espresso wrote: »
    You should be able to simply install Vista SP2.

    Will I find this by googling?
    It does not appear on my list of available downloads that I can access by clicking on the icon in the taskbar.
    Official DFW Nerd Club - Member no: 203.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    See here for Vista SP2 details.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    espresso wrote: »
    It is not necessary to uninstall AVG to install the service pack.

    I agree ~ but the OP has had problems so im negating ALL possibles I can think of. AVG WAS installed with norton running which possibly means its not installed correctly
    According to the OP some windows update simply completely failed and made a mess of things ~ im trying to go through it without a repeat happening
    :idea:
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