paying bills for an empty house

amazed_nick

I received a bill for around £125 from Anglian Water for a house that has been empty and on the market for six months.
The house is metered and the estimated bill showed a little usage, with the bulk of the cost being standing charge and sewerage. I rang them this morning and after arguing that I wasn't using their water or sewage system, the kind operative said she would cancel my entire bill. I was surprised, but what a result! :T
Moral of the story... ring them, and politely but firmly argue your point.

DGJsaver

amazed_nick wrote: »

I received a bill for around £125 from Anglian Water for a house that has been empty and on the market for six months.
The house is metered and the estimated bill showed a little usage, with the bulk of the cost being standing charge and sewerage. I rang them this morning and after arguing that I wasn't using their water or sewage system, the kind operative said she would cancel my entire bill. I was surprised, but what a result! :T
Moral of the story... ring them, and politely but firmly argue your point.

I would make sure you got that persons name and double check back in a day or so

Especially as you appear to have used water , as you said above , for free....

deanos

He didnt say he used water, the estimated bill said he used water

DGJsaver

deanos wrote: »

He didnt say he used water, the estimated bill said he used water

err , good point