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Tesco Loophole on Aftershave and Perfume

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  • mrs_T
    mrs_T Posts: 1,017 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 21 July 2009 at 8:44PM
    Got oxygene price checked in my local tesco extra tonight (danestone) and it came up at 14.??, couldn't find any 8 pound perfumes and SA said they'd never had any.
  • fairylilly
    fairylilly Posts: 143 Forumite
    my local tesco was selling the lanvin for £14.50 also, the only one that was £8 was something called green leaves (think it was called that) so that was a wasted trip.
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    MEMBER02 wrote: »
    The greed of some people is amazing,its this sort of trickery towards tesco clubcard scheme that will spoil it for thousands of others.

    Having double the difference back does not alter the rights you have as a customer it states this clearly on the customer service board next to the price promise, therefore they were perfectly entitled to return the product under Tescos 28 day money back guarantee.
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    I bought 8 of the oxygene ones for £8 each with double up vouchers in Cardiff Western Avenue they still have more behind the pharmacy counter - just wish I had more vouchers at the moment to double up.
  • missfendiuk
    missfendiuk Posts: 150 Forumite
    edited 21 July 2009 at 9:37PM
    FloFlo wrote: »
    Having double the difference back does not alter the rights you have as a customer it states this clearly on the customer service board next to the price promise, therefore they were perfectly entitled to return the product under Tescos 28 day money back guarantee.

    I reiterate, Why buy something for points, know you got dtd back and immediately go and "intentionally" go "to another store STRAIGHTAWAY" just to get "points for nothing" and then gloat over it:eek:

    Why go to another store for the refund, anyone trying this can be "under Tesco radar" as the details at the bottom of the receipt have all the info that Tesco need to identify the clubcard or person details and the points have been know to be taken back at a later stage:D

    The person knew they were "operating out of the spirit of the points scheme" hence the need to <Quote>I then went to another store to return them as they did not mark the receipt

    FloFlo pls do not condone bad practice as there are people new to Tesco points who are reading up on these Tesco offers and may believe this is normal practice on MSE :-)
  • miffyrulz
    miffyrulz Posts: 139 Forumite
    FloFlo wrote: »
    Having double the difference back does not alter the rights you have as a customer it states this clearly on the customer service board next to the price promise, therefore they were perfectly entitled to return the product under Tescos 28 day money back guarantee.

    Totally correct - if they then also subsequently surrender said gained points on the items too....
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Its not a loophole its an offer !
  • rose28454
    rose28454 Posts: 4,963 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Car Insurance Carver!
    edited 21 July 2009 at 10:10PM
    I reiterate, Why buy something for points, know you got dtd back and immediately go and "intentionally" go "to another store STRAIGHTAWAY" just to get "points for nothing" and then gloat over it:eek:

    Why go to another store for the refund, anyone trying this can be "under Tesco radar" as the details at the bottom of the receipt have all the info that Tesco need to identify the clubcard or person details and the points have been know to be taken back at a later stage:D

    The person knew they were "operating out of the spirit of the points scheme" hence the need to <Quote>I then went to another store to return them as they did not mark the receipt

    FloFlo pls do not condone bad practice as there are people new to Tesco points who are reading up on these Tesco offers and may believe this is normal practice on MSE :-)

    When I went to the second store I fully intended to get a refund and if they asked for the points back of course I would have given them. However I actually exchange the items for the after shaves, got the extra mone back and kept the points as they were relevant to the after shave aswell as the perfume. They had the receipt in their hand for 20 minutes whilst they questioned me about how I bought 10 of one item as there is a restriction on number of items you can buy. I pointed out that the store I went to had a the notice written up about bulk buys and filled in in pen was the number 10 whereas the 2nd store had the number 6 written up. They did the exchange, wrote on the original receipt but did not give me a new receipt.

    So to summarise, bought 10 perfumes for £145.00, got 5000 points, got £90.00 dtd. Then exchanged them for 10 aftershaves for £80.00, got £65.00 refund and kept the points as I had purchased the relevant items both times. As I said if they had given me a refund and asked for the points back I would have given them back. Now how about the people who have bought more than 10 at a time. Do they get told off aswell?

    Just re-read my post and I did not say I intended to keep the points if I got a refund. However I exchanged them for other items in the deal so was entitled to my points. Also where did I say in my post points for nothing?
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    miffyrulz wrote: »
    Totally correct - if they then also subsequently surrender said gained points on the items too....

    I agree, but that is up to the cs who serves them with the refund, most of them have trouble operating the till adequately I doubt there are even a handful who are able to deduct points.
  • miffyrulz
    miffyrulz Posts: 139 Forumite
    Can this deal get better by double-up on Tesco CC points, convert into perfume vouchers & get the 500 points? £4 for £5 to spend in store, or £10 to 'double up', or £20 in deals?

    Edit: Ohhh! Glad my idea works! Do u reckon this could make the e-mail! I am an MSE obsessive & very excited!

    You made the email... :D

    No 2 over there top of page >>>>>>>
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