Magazine offers - DISCUSSION THREAD ONLY

kerrydrobertson

i agree they should give everyone the free gifts.

i didnt receive the EVE bag this month or TATLER sunglasses, well annoyed!!

jubop

Got my Instyle benefit gift on saturday ( they send it recorded delivery after I hassled them!) - about time

Sarahsaver

I got a confirmation letter from essesntials mag to say the sub had been set up and the free gift would be sent shortly.
With Good housekeeping the free gift arrived with no explanation nothing!

From this it seems to be their policies are whatever they feel like, companies are all different!

Dormouse

I finally got my Soap & Glory set from Red yesterday. Very pleased as I thought I wasn't going to get it - it took ages.

dazzle21

Has anyone received the Marie Claire Aveda gift yet? DD gone but as yet all i've had is a letter confirming, no magazines or gift!!

x.sophie.x

dazzle21 wrote: »

Has anyone received the Marie Claire Aveda gift yet? DD gone but as yet all i've had is a letter confirming, no magazines or gift!!

I ordered Marie Claire on 14 May by phone and received my confirmation letter a week after. The direct debit has already gone from my account, and I am still to receive any gift or magazine.

In contrast, a collegue of mine ordered Glamour magazine on the same day (at exactly the same time) and recieved her perfume within 2 weeks and has recieved this months magazine (including the free benefit lipgloss).

It makes me think I should have stuck to Glamour!

princessmoneysaver

I've just got a lovely (NOT!!!!!!) letter from Glamour saying they are declining my custom this time & (I quote) "You will be able to find it at all good newsagents"

What is all this about?

juliearmour2004

dazzle21 wrote: »

Has anyone received the Marie Claire Aveda gift yet? DD gone but as yet all i've had is a letter confirming, no magazines or gift!!

I ordered about 5 weeks ago, had the email confirmation, direct debit has gone too but no mag or gift received. Emailed them yesterday but no response yet.

kerrydrobertson

im in the same boat. i ordered marie claire/aveda set and payment came out around the beginning of may i think and ive still not received anything.

juliearmour2004

juliearmour2004 wrote: »

I ordered about 5 weeks ago, had the email confirmation, direct debit has gone too but no mag or gift received. Emailed them yesterday but no response yet.

Just received the following response:


Thank you for your email regarding Marie Claire.

We have checked our records and can confirm that your free gift was ordered on the 10th June. Please note that these are ordered 10 days after payment is collected and confirmed by your bank. Please allow 28 working days for delivery.

Please may we take this opportunity to advise that the magazines are published one month prior to the date shown on the cover. The address labels are therefore produced 4-6 weeks in advance to ensure they reach the printers in time for despatch. All subscriptions will commence with the next available issue as we do not hold back issue stock. On receipt of your order, the June issue had already been despatched to our subscribers and the label run for the July edition had unfortunately taken place. The subscription commences with the issue cover dated August which will be despatched at the beginning of July.

Please accept our apologies for any inconvenience caused in this matter. Should you require any further information please do not hesitate to contact us.

Kind regards,
Emma White