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unauthorised access to property & money

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Comments

  • Hazzo
    Hazzo Posts: 43 Forumite
    It sounds like your son isnt telling the truth.

    Where is your justification for this comment?
    If they wrote wouldnt their data systems have recorded it?
    If they knocked at the door wouldnt their data systems have recorded it and wouldnt they have left a calling card?
    As I have said before, further comments are unnecessary. We know what needs to be done and I will pay the solicitors to do it; thank you to those of you that have had constructive comments and observations to make - you know who you are because I have thanked you.
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Before you become involved with paying for Solicitors you should ask to contact the team that action Warrants. They may be able to give you more information perhaps than someone looking at a screen.
    Self Employed, Running my Dream Jobs
  • Vestra
    Vestra Posts: 856 Forumite
    I would really love to look at this account and find out what actually happened, but I'm sure I would lose my job.
  • Hazzo
    Hazzo Posts: 43 Forumite
    Vestra wrote: »
    I would really love to look at this account and find out what actually happened, but I'm sure I would lose my job.
    That is very kind of you to say that, thank you, but please do not worry, I think we now know what we have to do. Thankfully the guys at British Gas and Wessex Water went the extra mile by helping us with information and guidance in this case.
  • lewis01
    lewis01 Posts: 5 Forumite
    I think theres a lesson to be learnt here. PAY YOUR BILLS ON TIME!
  • Snakeeyes21
    Snakeeyes21 Posts: 2,527 Forumite
    igh10 wrote: »
    Where is your justification for this comment?

    simple. Based on my experience of being late paying and the contact they made over 16 days.
    theres no way your son wouldnt have recieved a single letter / phone call / visit.
    3+ months late paying, hes lucky he wasnt permanantly disconnected.
  • It is highly unlikely that a prepayment meter would have been installed and a debt set on the meter without some for of prior notification that the supplier was going down this route.

    Check the following link to the 'preventing disconnection' section of the Energy Retail Association website, who's code of practice the 6 major energy suppliers (British/Scottish Gas, ScottishPower, E-on, nPower, Scottish & Southern and EDF Energy) subscribe to:

    http://www.energy-retail.org.uk/preventingdisconnection.html

    This confirms energy suppliers will make several attempts by telephone and letter to contact the customer (including letters addressed to "the occupier" where they do not have a name on record) prior to executing a warrant of entry. In any event, after executing a warrant of entry, a prepayment meter will be installed (where safe and practical to do so) rather than the supply being wholly disconnected, thereby giving the customer the opportunity to retain and pay for a continued energy supply whilst paying a weekly amount towards the arrears.

    The process from a bill being issued and remaining unpaid to disconnection or forced installation of a prepayment meter is a lengthy and drawn out one and is not something that happens without the customer or occupier at least having some awareness of that being the route which the supplier is (reluctantly) choosing to go down.

    As I've mentioned in previous posts, having a prepayment meter installed can be beneficial for a customer struggling to pay their energy bills - it will allow them to prevent any further arrears from building up and allow them to repay an affordable amount (if they negotiate with the supplier prior to a warrant of entry being executed) towards their arrears. Suppliers are often more flexible with the arrears repayment amount required on a prepayment meter as they will at least be satisified that the current arrears will no longer increase and will often accept the arrears be repaid over a longer period of time than if the customer remained on a credit meter with a weekly/monthly payment plan to cover their usage and arrears.

    Whilst some suppliers' prepayment tariffs may be higher than their standard quarterly tariffs, some suppliers have aligned their prepayment tariff rates with their standard quarterly tariffs (i.e. EDF Energy) and some (i.e. ScottishPower) have reduced their prepayment tariff rates to be lower than their standard quarterly tariffs meaning that some customers are not penalised (and some are actually benefitting) from paying for their energy via a prepayment meter.
  • Katgrit
    Katgrit Posts: 555 Forumite
    Part of the Furniture Combo Breaker
    Isn't there a technical difference between PROPERTY and PREMISES? Reading all the laws, guidelines and tosh that people have posted so far all seem to apply to PREMISES. If i enter someone else's premises i myself would understand that to be dwelling or house or building of some sort. Entering onto someone else's property i would assume to include land. So stepping onto my neighbours drive is going onto their property. Not sure if this would make a difference as this is only in my opinion and not sure if there is a legal difference.
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