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O2, PAYG, iPhone... what does this message mean?

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frivolous_fay
frivolous_fay Posts: 13,302 Forumite
Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
'Use your phone for more than 2 minutes today and the call charge will fail for qualifying calls'

Can anyone make head or tail of this gibberish? It popped up after a short call to a landline this morning.
What qualifying calls?
Fail?

:confused:
My TV is broken! :cry:
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j

Comments

  • peregrin
    peregrin Posts: 112 Forumite
    Basically the O2 PAYG standard price plan is that for calls to landlines and O2 Mobiles, the first 3 minutes a day is 25ppm then everything else after that is 5ppm. So the system is just reminding you how much longer you have to talk before you get the 5ppm rate.

    Of course it only applies if you are being charged for the call (i.e. if it is not included in a free allowance, bolt-on etc.)

    This call charge reduction doesn't apply for XNet calls which are 25ppm at all times :(
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Thank you, but I assume you knew that because you have been told, not that the message explained that to you! ;)

    (Plain English award, anyone? ;))
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • nelly05
    nelly05 Posts: 154 Forumite
    Can anyone make head or tail of this gibberish? It popped up after a short call to a landline this morning.
    What qualifying calls?

    As above..

    Fail?

    Mine says FALL not fail!!
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Aha, that sounds like a Clue!
    Well I had the message twice and I did think it said Fail.
    Just made another call to test - new message -
    'You've made 1 minutes (sic) of qualifying calls today, after 2 minutes the call charge will fall for qualifying calls'
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Inactive
    Inactive Posts: 14,509 Forumite
    25 pence a minute...:eek: I think that is is O2 that deserves the " fail ".. ;)
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Inactive wrote: »
    25 pence a minute...:eek: I think that is is O2 that deserves the " fail ".. ;)

    Well, this is kind of an experiment!
    Data is free. I don't use the phone that much for calls, usually just texts.
    I just cancelled my last phone contract (T-mobile, £20 p/m with more credit than I ever used)

    If I go through less than £20 credit p/m using the iphone I'm quids in! ;) (I didn't pay for the phone! ;))
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • peregrin
    peregrin Posts: 112 Forumite
    Thank you, but I assume you knew that because you have been told, not that the message explained that to you! ;)

    (Plain English award, anyone? ;))
    Yes you're right, the message is depressingly ambiguous - I guess they assumed everyone knows all the charges off the top of their head! Me? Well I'm just a nerd at heart ;)
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