Item not received after 8 days

DoWhatULove-LoveWhatUDo

If it's a private seller I wait 2 weeks before emailing to see what's occurring. If they reply I wait at least another week and send one more email before I start any complaints process.

I bid on and won two belts in the first week of June and they both arrived about a week ago, having taken a month to get to me. (They were both posted less than 48 hours before I received them! :rolleyes:)

Ebay is simply not the highest priority in people's lives I guess, and it must be hard to work up the motivation to go and queue up in the PO if your item didn't sell for very much money.

They both seemed like nice girls and I got a bargain both times so they were both left positive feedback. I just left out any mention of quick dispatch! I didn't bother with DSRs because I almost never do.

I think some people are quick to start the process, and some people having received a refund would just consider the item's arrival as an added bonus but most people wouldn't so long as the seller had kept in touch, and wasn't unpleasant.

I send everything by First Class Recorded, or Special Delivery if that is warranted but I noticed last time I listed some items for sale that the estimated date of delivery varied on items with the same postage. I have one business day set as a default and never change it.

shauniebabe

The items been sent apparantly but just never turned up. The others have all been resolved but if this one goes missing il be fuming as it really is a bargain and i can see there being trouble trying to get my money back.

Im on me way to the local sorting office now to speak to them when i pick another parcel up.

soolin

shauniebabe, if you paid by paypal on ebay you won't have a problem getting your money back. You have 45 days in which to start an item not received chargeback in paypal and if seller can't prove item was delivered to you then you get a full refund. Just stay in touch with your seller.

DaveAshton

shauniebabe wrote: »

This is funny because ive got the same problem with an item from that area and the same dates!

I wonder if theres a delay or if a sack of mail has gone missing?

On a seperate point over the last 3 weeks ive had 2 parcels ive sent gone missing and 3 tome gone missing!

We're having similar issues. I blame the postage strikes :rolleyes:

alison999

ArmitageShanks wrote: »

How many will reimburse the seller if the item turns up after they (buyer) has won the paypal claim?

And would the seller refund RM if theyd made a claim?

DCFC79

Wasnt there a royal mail strike which could have affected it,

folkestonelisa

I posted out an item on the 7th July and the seller emailed on the 8th to say he hadnt received it. On Monday the 13th July he started a claim against me

Have kept in contact with him the whole way through and asked him to wait 10 days, just in case its due to some strikes that ive heard about. But he said he wants his money back.

Ive never received a chargeback before and im a seller with over 2200 positive feedback.

Why do i feel that hes had the item and is pulling a fast one. To cap it all, i didnt post the item as i would have sent it recorded. The person who posted it for me thought he was saving me money

DCFC79

Im not saying my seller is trying to scam me, i just found it weird that ive payed for the item and its not been posted yet, other items ive bought have been posted not much longer after i payed for the item

pulliptears

DoWhatULove-LoveWhatUDo wrote: »

If it's a private seller I wait 2 weeks before emailing to see what's occurring.

I heard Ness from Gavin and Stacey when I read that lol

DCFC79

Ok its been 12 days since i won the item and 4 days since i received the reply to my email asking where the item is, surely 12 days is sufficient time to post the item