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BT and their Auto-Renewing contracts

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Comments

  • Hoopylass
    Hoopylass Posts: 910 Forumite
    Part of the Furniture Combo Breaker Uniform Washer
    Try this: http://bt.custhelp.com/app/answers/detail/a_id/14348/c/345,361,1083

    It's a link to the question 'How do I find out when my calling plan contract is up for renewal'

    It appears the only calling plan which doesn't renew is Unlimited Weekend, the rest under the description state 'All you pay is line rental on a 12 month renewing contract'

    Thanks for this link...it appears that I am on this plan and my contract finishes 5/2/11. What happens after this date?
    Thanks
    Total Debt
    Was £4145.81now £0.00
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 4 November 2010 at 8:07AM
    Hoopylass wrote: »
    Thanks for this link...it appears that I am on this plan and my contract finishes 5/2/11. What happens after this date?
    About a month before, you should get a letter reminding you of the renewal date. If you don't respond, another 12 month E&W plan contract starts on 5/2/11.

    You can respond and opt to change your plan or to remain on the E&W plan but pay the monthly fee for it (to avoid a new 12 month tie-in).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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