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Comments

  • FL
    FL Posts: 748 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    So how much are they charging for weekend calls?
  • FL
    FL Posts: 748 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Has anyone got a phone number for them as they seem to have removed it from the contact us page on the website

    Right have phoned and have been advised that for existing customers as far as they are aware the free weekend calls offer still applies. it is new customers who will not be entitled to this. I would say keep an eye on your bills as it will be from the Easter weekend that this could apply.
  • raggit_2
    raggit_2 Posts: 19 Forumite
    MOCHA wrote:
    I notice that weekend landline calls are no longer 'free' on Talk 1. Obviously 'free weekend calls for life' was a lie. As ever with this lot the 'small print' contains a number of nasty pitfalls!

    its not a lie, if your on the free weekend plan, then you get it for life
    it didnt say we will offer this plan to new customers for life
  • raggit_2
    raggit_2 Posts: 19 Forumite
    FL wrote:
    Has anyone got a phone number for them as they seem to have removed it from the contact us page on the website

    0870 444 1820
    oh and its free if your a talktalk customer :)
  • FL wrote:
    Has anyone got a phone number for them as they seem to have removed it from the contact us page on the website

    0870 444 1820 Free from a registered TalkTalk number

    I think this number is also free according to https://www.saynoto080.com
    0800 0855900

    Hope this helps
  • pricefighter
    pricefighter Posts: 2,829 Forumite
    raggit wrote:
    0870 444 1820
    oh and its free if your a talktalk customer :)

    Not much good if your service is faulty :D .

    What has happened to the 0800 Freephone number for sales that was on the site? Are they frightened of people finding out that its a 18 month contract. :D
    PF.
  • FL
    FL Posts: 748 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    All numbers have been removed from the site for the moment. I complained about this when I rang up. They said you should check your bill for the number. I don't have paper bills though and of course the new website does not show bills in any format with a phone number
  • raggit_2
    raggit_2 Posts: 19 Forumite
    Not much good if your service is faulty :D .

    What has happened to the 0800 Freephone number for sales that was on the site? Are they frightened of people finding out that its a 18 month contract. :D

    The Talk Talk site has now crashed.
    we have an 0800 number for faults which is clearly printed in the welcome pack when you join talktalk


    we still have 0800 number for sales. on talktalk website.

    site is temporarily down due to the overwhelming demand.
    will be back up soon
  • AP
    AP Posts: 412 Forumite
    100 Posts
    Did anyone notice that they also sneakily put their line rental up to £11.00 per month (from £10.49) and is now the same as BT Together Option 1?
  • raggit_2
    raggit_2 Posts: 19 Forumite
    AP wrote:
    Did anyone notice that they also sneakily put their line rental up to £11.00 per month (from £10.49) and is now the same as BT Together Option 1?
    its not sneaky, its clearly stated?

    when we did £10.49 +50p if you wanted voicemail, everyone moaned.
    when its £11 including voicemail. you still moan...

    ha
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