Tevion vision (aldi repair people for 3 yr warranty)

mellywoo

Hubby returned them today, shop said we are the only ones to complain so far and had no more returns, he told them about chat I had with the helpline and the fault they all seem to have but they still said it must be ony us.

Gamegal

mellywoo wrote: »

Hubby returned them today, shop said we are the only ones to complain so far and had no more returns, he told them about chat I had with the helpline and the fault they all seem to have but they still said it must be ony us.

Hi again, Mellywoo

Did you tell Aldi there's a thread in Martin's site, as we did when the manager told us no one else had returned theirs !! When we went to speak with the manager he was speaking with a guy in a dark suit (obviously higher up than the manager, maybe from head office ) who was jotting down all I said. I told him you'd posted that you'd bought two with the same problem & you'd been talking with the helpline etc etc. He sounded extremely concerned & told us he would be considering a product recall.

Anyway, we received the refund.