Help My Husband has just got a £3000 phone bill

kwellard

My husband has been working away for a month in Arizona and is due back today.
I have just opened his phone bill and it comes to £2912
£2903 is of DATA CALLS ???? Does anyone know what that is ?

He is going to go mental when his home as he wouldnt of used it if he knew it was that much.
Other calls he made out there have just come off his bolt on and comes to £1.80
So I dont understand

Help

fatboy88

Your going to have to check if he has been browsing whilst over there on his phone but its really expensive per mb

Astec

It'll be mobile data, either connecting to a laptop or more likely browsing on the phone.

Does he have a blackberry or xda type phone as these tend to auto connect. You'll have to try and negotiate with the provider...

Jon_01

Depending on the network when roaming data can be as much as £10 a meg.

Save_Some_Dosh

Yeah, you should contact the provider because they should have told you about the data charges when you're roaming. 3 grand worth of data is a lottttttt of browsing, so I would check with the provider. Good luck.

iceburn

actually can one tell the network "before" going aboard to bar data roaming?

Jon_01

iceburn wrote: »

actually can one tell the network "before" going aboard to bar data roaming?

You could ask them to remove all the data items from your acc. That would work over here, but remember you're not connecting through your own network and 'errors' do creep in.
Simplest option, don't use data when roaming...

lindsaygalaxy

I have a feeling they wont do anything, as it is the users responsibility to check chharges abroad. Im not saying I agree with the costs as all just that I cant see him having much luck. Data would be to do with connecting to the internet, of which in the UK costs enough money so I can only imagine the costs from abroad.

kwellard

Cheers everyone for the advice !

I have just added the data calls up myself and they come to £1330.72
Not £2903 which they say !!!

Im so angry !!!
I know that he didnt have a lot of time to use his phone like that.
Im just going have to wait for him to come home and phone O2

hieveryone

kwellard wrote: »

Cheers everyone for the advice !

I have just added the data calls up myself and they come to £1330.72
Not £2903 which they say !!!

Im so angry !!!
I know that he didnt have a lot of time to use his phone like that.
Im just going have to wait for him to come home and phone O2

It doesn't take a lot of time to rack up a bill like that with data calls to be honest.

Did he tell o2 he was going away? What type of phone is it?

payless

standard O2 data is £6 per meg whilst in USA