selling your stuff on Amazon...part four...

seabiscuit_2

110frankie wrote:

BTW, is a gripe the same as a whinge, do they work the same or is one better than the other?

They seem to work out the same way, but as AT says above, use them sparingly (I admit to using them twice but dont want to overuse them :rotfl:)

shonky39

hi i have been lurking on the thread for a while and have started selling a few books to try it out but i seem to have come across a problem ,
i sold a book for £35 and duly sent it of and now i have recieved this from amazon .

Hi
Unfortunately the book isn't what we were looking for.

It is untouched please can we return it for a credit ?

Thanks xxxx xxxxx

The order information is below

P

Original Message:


how would you answer this as the book came with computer software i am wondering if they just copied it .
cheers shonky39

soolin

Personally I'm getting tougher as time goes on and in this instance would email politely and say you don't offer refunds but you are quite happy if they wish to sell the book back on Amazon.

You are not a lending library :eek:

Soo

shonky39

thanks for your answer soo ,thats pretty much the way i feel i was just wondering if there was any come back apart from obviosly feedback .
cheers shonky39

soolin

shonky39 wrote:

thanks for your answer soo ,thats pretty much the way i feel i was just wondering if there was any come back apart from obviosly feedback .
cheers shonky39

I'm not quite familiar with Amazon yet, but I don't think they do have any comeback, I would keep your special delivery postal receipt though just in case!

Wait for AT to log in, she'll know better than me though.

Soo

princessmoneysaver

Just sold this book for £49.99 The Second World War (Family Life S.) [Hardcover] by Smith, Nigel. Mine was a paperback not a hardback BUT I did say this in the listing.

purplepatch

shonky39 wrote:

thanks for your answer soo ,thats pretty much the way i feel i was just wondering if there was any come back apart from obviosly feedback .
cheers shonky39

If you've listed it in exactly the right place ie correct version etc and the fault is entirely with them, then I'd stand my ground. Even if they give you bad feedback you can probably get Amazon to remove it on the basis that you haven't done anything wrong and the fault was theirs. I think if the thing you sold included software then it is extremely dodgy to expect you to accept it back as it is quite feasible that it could be copied. Was it sealed? Could you tell if it had been copied? If not, I'd politely reply as per Soo's suggestion. I don't think there is anything else they could do to retaliate other than feedback.

jo_b_2

Just spotted this book with two buyers waiting. By the looks of it, one buyer is willing to pay up to £8 for the book in acceptable condition.

http://www.amazon.co.uk/exec/obidos/ASIN/0722525710/026-7810006-6933217

Trouble is, I was looking for it myself after seeing it recommended on Old Style. :rolleyes:

apprentice_tycoon

jo_b wrote:

Just spotted this book with two buyers waiting. By the looks of it, one buyer is willing to pay up to £8 for the book in acceptable condition.

http://www.amazon.co.uk/exec/obidos/ASIN/0722525710/026-7810006-6933217

Trouble is, I was looking for it myself after seeing it recommended on Old Style. :rolleyes:

Those old stylers get everywhere! go back to o/s and say that you've read it, it's rubbish, and watch the buyers waiting drop off.....

jo_b_2

apprentice_tycoon wrote:

Those old stylers get everywhere! go back to o/s and say that you've read it, it's rubbish, and watch the buyers waiting drop off.....

I just wanted a nosey at it, anyway.