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50 Posy Freesia Normally £26.99 now £8.65 delivered! [CLOSED]

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  • looby75
    looby75 Posts: 23,387 Forumite
    My flowers came today. Fantastically fast delivery (only ordered yesterday).....pity the flowers were about half dead by the time they got here :(

    I'm really disappointed because I've read so many good reviews here about them. Mine were all bashed, squashed and frost bitten, all the buds were broken or hanging off and out of 50 stems only about 20 of them were in anything like good condition.
  • Claudie
    Claudie Posts: 1,316 Forumite
    Part of the Furniture Combo Breaker
    Looby why don't you take a photo and email it to Customer Services? I am sure they would replace them if they saw they were damaged. Such a shame you seem to have received a rogue bunch.
    The smallest deed is greater than the grandest intention ~ Anonymous
  • Ordered mine yesterday afternoon for delivery anytime. They arrived at 8am this morning and are lovely. Big thanks to Matthew for this post!
  • kawilson00
    kawilson00 Posts: 34 Forumite
    Part of the Furniture Combo Breaker
    Claudie wrote:
    Looby why don't you take a photo and email it to Customer Services? I am sure they would replace them if they saw they were damaged. Such a shame you seem to have received a rogue bunch.


    Looby, I agree with Claudie, definitly email them back and say that they were not of the standard you were expecting. I did this a couple of days ago with another flower company who I use on a regualr basis, and said that some of the flowers were damaged and they emailed me back apologising and have sent out a replacement bunch!
  • misfire
    misfire Posts: 507 Forumite
    Part of the Furniture 100 Posts Combo Breaker Debt-free and Proud!
    Thank you - just ordered some for my nan - fab you can pay by paypal too!

    Update - both the sets of flowers i ordered were recieved - both recipients were over the moon! my nan especially was really pleased (i added in some choccies for her too!) It is so hard to find a nice gift to send that doesnt cost the earth.

    HUGE thanks to op
    Debt free May 2016 (without the support of MSE forum users that would never have been possible - thank you all)
  • MrsTinks
    MrsTinks Posts: 15,238 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Name Dropper
    Ordered mine yesterday - arrived today (OH said there were some flower thingies for me :) followed by WHAT have you been ordering this time!!!) Just hope they are ok! :(
    DFW Nerd #025
    DFW no more! Officially debt free 2017 - now joining the MFW's! :)

    My DFW Diary - blah- mildly funny stuff about my journey
  • appleblossom
    appleblossom Posts: 1,946 Forumite
    l ordered mine y/day lunchtime and they arrived this morning, my dad ordered some for my mum y/day and they arrived today too. Really pleased with them, have done 2 vases and really pleased they came today, honestly thought it would be next week before they were delivered. My rec. for post of the month too. Thanks again to OP.
  • jaymac_2
    jaymac_2 Posts: 1,740 Forumite
    I contacted help@valueflora.com and got a reply the next day.
  • mattheww
    mattheww Posts: 8 Forumite
    The flowers I ordered finally got to the intended destination today. They were supposed to arrive on Tues 11th, but yesterday a card was posted through the letterbox and they had to be collected from the Post Office.

    I sent e-mails, text messages and tried the live chat all to no avail, and finally received an e-mail back after 24 hours of waiting. Apparently as they are sent by the Royal Mail they cannot be tracked.

    It is a great deal, though valueflora's customer service could be improved a lot.

    I'm glad I provided you all with some Easter cheer.
  • Lara
    Lara Posts: 2,881 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I sent freesia's to my Mum for Mother's Day so have ordered the 50 Scented Narcissi with FREE Chocolates for Mum & Dad for Easter. Haven't heard from them today so don't think they have received them, or, perhaps they didn't like them:D . I've had lots of comments from friends/family I've sent flowers to from this site.

    REMEMBER TO GO THROUGH QUIDCO - 15% cashback :)
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