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PlusNet Value £5.99 package V. Misleading

bohma2000
bohma2000 Posts: 55 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Broadband & internet access
Thinking of changing my ISP so I looked into the cheapest stand alone ISP as recommended by ML which is PlusNet.

As well as charging £5.99 for the internet connection, PlusNet are also charging £10.95 per month for line rental making a monthly total of £16.94 as opposed to the £5.99 advertised. I already pay line rental to BT. I can't see how this is a good deal unless I'm missing something?
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Comments

  • reddwarf2002
    reddwarf2002 Posts: 608 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    You will either pay line rental to BT or PlusNet. You cannot pay line rental twice!
  • bohma2000
    bohma2000 Posts: 55 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    It doesnt say anything about existing BT customers on their website. Is this a way to get customers to change their phone to PlusNet as well?
  • Inactive
    Inactive Posts: 14,509 Forumite
    bohma2000 wrote: »
    It doesnt say anything about existing BT customers on their website. Is this a way to get customers to change their phone to PlusNet as well?

    It would seem so, and guess who owns Plusnet?


    ;)
  • bohma2000
    bohma2000 Posts: 55 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Not BT surely??????????????
  • Phantom_Flan_Flinger
    Phantom_Flan_Flinger Posts: 2,794 Forumite
    edited 5 July 2009 at 11:53PM
    To quote their website -
    In January 2007 we were bought by BT. Now we run as an independent subsidiary from our offices in Sheffield

    Also be aware that the £5.99/month internet is dependent on where you live and that there is an 18 month contract.
    Dave. :wave:
  • Inactive
    Inactive Posts: 14,509 Forumite
    bohma2000 wrote: »
    Not BT surely??????????????

    Afraid so, as well as Madasafish.
  • bohma2000
    bohma2000 Posts: 55 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Phantom_Flan_Flinger wrote: »
    To quote their website -


    Also be aware that the £5.99/month internet is dependent on where you live and that there is an 18 month contract.

    I've already checked this and am in a 'Market 3' area so the £5.99 should remain the price after the first three months.

    What I am still unclear on is whether I just have to pay the £5.99 per month to PlusNet and keep paying BT for line rental or do I have to change my phone line to PlusNet as well?
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    It is not especially misleading. It is called "Plusnet Value Broadband". Every other company quotes headline figures for the broadband part only. On the front page immediately under the 5.99 it states '(requires line rental at £10.95 a month)'. It is more than £12 cheaper than the standard retail price of landline rental and standard broadband.

    If you think you can receive something for £6 that most others price at between £17 and £29.50 then clearly you may have overlooked something.
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    edited 6 July 2009 at 4:11PM
    [STRIKE]you need to switch your landline to Plus net[/STRIKE]
  • marvin
    marvin Posts: 2,187 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    reddwarf2002 wrote: »
    You will either pay line rental to BT or PlusNet. You cannot pay line rental twice!

    You can if you're a tiscali customer
    I started with nothing and I am proud to say I still have most of it left.
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