Trojans Virus Help please!

Browntoa

should only take a second or so to fix , should not be hanging

Muppet81

OK here goes!

Muppet81

Thanks,

Does this look OK now?

Shall I now move on and use CCLEANER?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:41:24, on 01/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Gemplus\GemSafe Libraries\BIN\GCardSrvNT.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Spamihilator\spamihilator.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Hall\Desktop\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orange.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [McafWelcome] C:\Program Files\McAfee.com\Agent\mcwelcom.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [gemstrmw] C:\WINDOWS\system32\gemstrmw.exe /r
O4 - HKLM\..\Run: [ALDI Photo Service] "C:\Program Files\ALDI Photo Service\ALDI_Photo_Service\FotoSuite.exe" /autorun
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [Spamihilator] "C:\Program Files\Spamihilator\spamihilator.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Update Service] C:\PROGRA~1\COMMON~1\TEKNUM~1\update.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .csd: C:\Program Files\Gemplus\GemSafe eSigner\plugin\Npcsig.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {0A43D7AC-D6C1-4622-B309-BF975F427C0E} (first direct internet banking plus digital safe) - https://internetbankingplus1.firstdirect.com/ibplus/frontdoorFD.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\ALDI Photo Service\Common\Database\bin\fbserver.exe
O23 - Service: GemSAFE Card Server - Gemplus - C:\Program Files\Gemplus\GemSafe Libraries\BIN\GCardSrvNT.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
--
End of file - 8815 bytes

Browntoa

yes, looks fine

Muppet81

That is great. Thanks.
Do I actually need to run anything else and if so, to do what?
I apologise for being a pain but I am so nervous about all this and it gives me a lot of confidence to be able to check things as I go.

aliEnRIK

Run super anti spyware that I posted in post 18

Muppet81

I ran CCLEANER and as requested here is the log from SUPERANTISPYWARE.

The 17 files have been quarantined. What would you advise from here?

Do I have any real problems? I am really worried about my PC as I rely on it so much.

Thanks again for all you help.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 07/01/2009 at 05:59 PM
Application Version : 4.26.1006
Core Rules Database Version : 3965
Trace Rules Database Version: 1905
Scan type : Complete Scan
Total Scan Time : 01:05:57
Memory items scanned : 503
Memory threats detected : 0
Registry items scanned : 6055
Registry threats detected : 0
File items scanned : 25832
File threats detected : 17
Adware.Tracking Cookie
C:\Documents and Settings\Hall\Cookies\hall@doubleclick[1].txt
.revsci.net [ C:\Documents and Settings\Martin hall\Application Data\Mozilla\Firefox\Profiles\na7i2025.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Martin hall\Application Data\Mozilla\Firefox\Profiles\na7i2025.default\cookies.txt ]
.atdmt.com [ C:\Documents and Settings\Martin hall\Application Data\Mozilla\Firefox\Profiles\na7i2025.default\cookies.txt ]
.statse.webtrendslive.com [ C:\Documents and Settings\Martin hall\Application Data\Mozilla\Firefox\Profiles\na7i2025.default\cookies.txt ]
.2o7.net [ C:\Documents and Settings\Martin hall\Application Data\Mozilla\Firefox\Profiles\na7i2025.default\cookies.txt ]
.questionmarket.com [ C:\Documents and Settings\Martin hall\Application Data\Mozilla\Firefox\Profiles\na7i2025.default\cookies.txt ]
.questionmarket.com [ C:\Documents and Settings\Martin hall\Application Data\Mozilla\Firefox\Profiles\na7i2025.default\cookies.txt ]
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@microsoftwindows.112.2o7"]hall@microsoftwindows.112.2o7[/EMAIL][1].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@statse.webtrendslive"]hall@statse.webtrendslive[/EMAIL][2].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@advertising"]hall@advertising[/EMAIL][2].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@questionmarket"]hall@questionmarket[/EMAIL][2].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@www.clickmanage"]hall@www.clickmanage[/EMAIL][2].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@atdmt"]hall@atdmt[/EMAIL][2].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@revsci"]hall@revsci[/EMAIL][1].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@tacoda"]hall@tacoda[/EMAIL][2].txt
C:\Documents and Settings\Martin hall\Cookies\martin [EMAIL="hall@2o7"]hall@2o7[/EMAIL][2].txt

aliEnRIK

Id say your ok muppet

Your call but running a full KASPERSKY scan would be good as a double check |~
run a KASPERSKY ONLINE SCAN (click to scan 'MY COMPUTER')
http://www.kaspersky.com/kos/eng/partner/default/pages/default/check.html?n=1245225406761
Please post the complete log it creates (This only SCANS it DOESNT delete anything, so we'd need to see anything it finds)
The scan will likely take anywhere from 5 to 12 hours to complete!

Muppet81

That is great news. Could not have done this without you guys. To give so much helpt to a stranger is wonderful

I will download Kaspersky and set the scan to run overnight and will post the log in the morning.

Having looked at Kaspersky I think I will need to take a bit more time over this. Sounds dim but I do not know how to turn my existing anti virua (McAfee) off.

I am also unsure about the possible effects of installing Java?

Will sleep on this and start again in the morning. Night all and thanks again.

aliEnRIK

Just read your other post ~ sorry to hear about it (Its going to be a fan or the hardrive)

Switching off mcafee ~
http://www.fourpoundbrain.com/how-to-turn-mcafee-off-temporarily/

Java is a program that many MANY other programs and internet sites use and is safe as houses (So long as you keep it updated)