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Trojans Virus Help please!

24

Comments

  • Muppet81
    Muppet81 Posts: 951 Forumite
    Part of the Furniture Combo Breaker
    part 2

    Scanned
    Files: 132315
    Traces: 667430
    Cookies: 905
    Processes: 45
    Found
    Files: 93
    Traces: 56
    Cookies: 49
    Processes: 0
    Registry keys: 0
    Scan end: 30/06/2009 11:48:51
    Scan time: 2:42:44
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-003-3wide.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-014-8upNoCaption.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-017-assort-1big-4small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-018-assort-1big-4small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-018w-assort-1big-4small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-020-assort-1big-8small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-021-assort-1big-8small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-021w-assort-1big-8small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-039-8photoCollage.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-039w-8photoCollage.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-041-collage02.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-058-PhilHayes1upHalfText.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA4-059wc-PhilHayes1upHalfText.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA6-005-12up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumA6-005w-12up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagaki-005-12up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagaki-005w-12up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagaki-020-12upCollage.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagaki-020w-12upCollage.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagakiWideMargin-005-12up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagakiWideMargin-005w-12up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagakiWideMargin-020-12upCollage.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumHagakiWideMargin-020w-12upCollage.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLegal-103-index3across.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-014-8upNoCaption.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-014w-8upNoCaption.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-018-assort-1big-4small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-018w-assort-1big-4small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-021-assort-1big-8small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-021w-assort-1big-8small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-026-assort-1big-12small-ring.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-039w-8photoCollage.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-041-collage02.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-058-PhilHayes1upHalfText.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-059wc-PhilHayes1upHalfText.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-103-index3across.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumLetter-124w-index4across.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumPhoto2L-002wc-2up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumPhotoL-004c-2up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumPhotoL-004wc-2up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumPhotoLtab-004c-2up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumPhotoLtab-004wc-2up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumPostcardWideMargin-004w-8up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumPostcardWideMargin-006w-1big4small.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumSuperB-003-2up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumTabloid-004-3up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\albumTabloid-006-5up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA4-008-9wallets.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-001-borderless.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-002-6x8cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-003-7x10cm(E).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-004-9x13cm(L).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-006-10x15cm(maxPrintArea).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-042-64x84mm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-043-74x100mm(E).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-044-89x127mm(L).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsA6-046-100x148mm(maxPrintArea).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagaki-001-borderless.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagaki-002-6x8cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagaki-003-7x10cm(E).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagaki-004-9x13cm(L).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagaki-006-10x15cm(Hagaki).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagaki-008-3x4cm9up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagaki-010-Sticker16up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagakiWideMargin-002-6x8cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagakiWideMargin-008-3x4cm9up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsHagakiWideMargin-010-Sticker16up.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsIndexCard-005-16miniID.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsIndexCard-042-64x84mm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsIndexCard-048-25x38mm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsIndexCard-201-3x4cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsIndexCard-202-6x8cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcard-005-16miniID.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcard-042-64x84mm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcard-048-25x38mm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcard-201-3x4cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcard-202-6x8cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-001-3.5x5.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-002-fullsize.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-005-16miniID.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-042-64x84mm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-043-74x100mm(E).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-044-89x127mm(L).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-046-100x148mm(maxPrintArea).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-048-25x38mm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-201-3x4cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-202-6x8cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-203-9x13cm.htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Hewlett-Packard\Digital Imaging\Album\Templates\printsPostcardWideMargin-204-10x15cm(maxPrintArea).htm Quarantined Worm.Win32.Mefir!IK
    C:\Program Files\Gemplus\GemSafe Libraries\BIN\pk2GemID.dll Quarantined Backdoor.Win32.NetControl!IK
    C:\ATI Technologies\ATI Control Panel\atiptaxx.exe Quarantined Trojan.Win32.Patched!IK
    C:\APPS\IWF\IWF-Presentation.exe Quarantined Trojan.Win32.VB!IK
    C:\APPS\HOMEPAGE\HOMEPGUI.EXE Quarantined Virus.Win32.Trojan!IK
    Quarantined
    Files: 93
    Traces: 0
    Cookies: 0
    Thank you for this site :jNow OH and I are both retired, MSE is a Godsend
  • Muppet81
    Muppet81 Posts: 951 Forumite
    Part of the Furniture Combo Breaker
    For the Malwarebytes log do I have to quarantine or remove the files it has found before i can produce a log?

    I do not seem to be able to go to the log part whilst the files are there and ticked.

    Sorry to be dense :o
    Thank you for this site :jNow OH and I are both retired, MSE is a Godsend
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    delete the files, it may ask to reboot

    When removal is completed, a log report will open in Notepad.
    Ex forum ambassador

    Long term forum member
  • Muppet81
    Muppet81 Posts: 951 Forumite
    Part of the Furniture Combo Breaker
    Thanks,

    Here it is

    Malwarebytes' Anti-Malware 1.38
    Database version: 2357
    Windows 5.1.2600 Service Pack 3
    01/07/2009 10:26:59
    mbam-log-2009-07-01 (10-26-59).txt
    Scan type: Full Scan (C:\|)
    Objects scanned: 168911
    Time elapsed: 1 hour(s), 34 minute(s), 25 second(s)
    Memory Processes Infected: 1
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 3
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 1
    Memory Processes Infected:
    C:\Program Files\Gemplus\GemSafe Libraries\BIN\RegTool.exe (Rogue.RegTool) -> Unloaded process successfully.
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Gemplus\GemSafe Libraries\BIN\RegTool.exe (Rogue.RegTool) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\regtool (Rogue.RegTool) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{d49e9d35-254c-4c6a-9d17-95018d228ff5} (Adware.Starware) -> Quarantined and deleted successfully.
    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    C:\Program Files\Gemplus\GemSafe Libraries\BIN\RegTool.exe (Rogue.RegTool) -> Quarantined and deleted successfully.
    Thank you for this site :jNow OH and I are both retired, MSE is a Godsend
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    thats removed the offending items.....

    download this installer

    hjt_download_exe.gif

    and run the program to produce a log file

    paste that in your next reply
    Ex forum ambassador

    Long term forum member
  • Muppet81
    Muppet81 Posts: 951 Forumite
    Part of the Furniture Combo Breaker
    Done!

    How does this look?

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:05:32, on 01/07/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\a-squared Free\a2service.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Gemplus\GemSafe Libraries\BIN\GCardSrvNT.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\Program Files\Gemplus\GemSafe Libraries\BIN\GCardSrv.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\Explorer.EXE
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\htpatch.exe
    C:\Program Files\Spamihilator\spamihilator.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft Money\System\mnyexpr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Hall\Desktop\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orange.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
    O4 - HKLM\..\Run: [McafWelcome] C:\Program Files\McAfee.com\Agent\mcwelcom.exe
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [gemstrmw] C:\WINDOWS\system32\gemstrmw.exe /r
    O4 - HKLM\..\Run: [ALDI Photo Service] "C:\Program Files\ALDI Photo Service\ALDI_Photo_Service\FotoSuite.exe" /autorun
    O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
    O4 - HKLM\..\Run: [Spamihilator] "C:\Program Files\Spamihilator\spamihilator.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Update Service] C:\PROGRA~1\COMMON~1\TEKNUM~1\update.exe /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .csd: C:\Program Files\Gemplus\GemSafe eSigner\plugin\Npcsig.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: {0A43D7AC-D6C1-4622-B309-BF975F427C0E} (first direct internet banking plus digital safe) - https://internetbankingplus1.firstdirect.com/ibplus/frontdoorFD.cab
    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3DD39CA3-D15D-4E24-A8C8-DC91583127DA}: NameServer = 195.92.195.90 195.92.195.91
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\ALDI Photo Service\Common\Database\bin\fbserver.exe
    O23 - Service: GemSAFE Card Server - Gemplus - C:\Program Files\Gemplus\GemSafe Libraries\BIN\GCardSrvNT.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    --
    End of file - 9371 bytes

    Is there anything that should not be there or that could cause problems with slowing down the system?

    Really appreciate your help on this. Have just been picking my strawberry glut. Wish I could send you all some ;)
    Thank you for this site :jNow OH and I are both retired, MSE is a Godsend
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    TICK this in hijack and click to FIX them ~
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.4.3.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3DD39CA3-D15D-4E24-A8C8-DC91583127DA}: NameServer = 195.92.195.90 195.92.195.91


    I think we can safely say mcafees not been doing its job

    Download CCLEANER
    http://www.ccleaner.com/download/builds/downloading-slim
    Run the CLEANER scan
    Then run the REGISTRY scan (Backup the registry when it asks)

    Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_superantispyware/
    UPDATE and PERFORM COMPLETE SCAN
    (Then goto console and LOGS and post the log it created then untick it from STARTING UP WITH WINDOWS)
    :idea:
  • Muppet81
    Muppet81 Posts: 951 Forumite
    Part of the Furniture Combo Breaker
    Aaargh! Help please!

    I ticked the 5 items you listed and clicked on Fix.

    I was asked to close all Explorer windows which I did.

    The Hijack box went empty, all the items dissapeared and then nothing appreared to be happening. I was scared to disturb it so have left it for 1 and a half hours but nothing seemed to happen. The PC was quiet, no activity.

    What did I do wrong.

    I ran the scan again and the 5 items seemed to still be there. What should have happened and roughly how long would you expect it to take?

    Scared of this programme as the site warns not to use if not experienced.
    Thank you for this site :jNow OH and I are both retired, MSE is a Godsend
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    just tick the items again and then click on Fix selected...

    everything we are removing will do no harm

    this is an item with no file , maybe left over from the clean but nothing there now

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    this is just quicktime which does not need to run at start up

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    same as above for itunes

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    this is just junk (possibly from the original source of infection)

    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.4.3.cab

    this is allowing some IP address access to and from the PC , maybe from the infection , removing them stops any risk of data getting sent out

    O17 - HKLM\System\CCS\Services\Tcpip\..\{3DD39CA3-D15D-4E24-A8C8-DC91583127DA}: NameServer = 195.92.195.90195.92.195.91
    Ex forum ambassador

    Long term forum member
  • Muppet81
    Muppet81 Posts: 951 Forumite
    Part of the Furniture Combo Breaker
    Will do .... but just so I am prepared, should there be some sign of something happening and if not, should it take hours to do. If it just seems to be hanging again, what should i do?
    Thank you for this site :jNow OH and I are both retired, MSE is a Godsend
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