Rainwater Tank 1100 Litre £1498.00now£50.00@B&Q smaller one also avail for same price

frugalfran

Re Alias and the debit - I was told by my credit card holder that my £55.00 had been freed by them but not called by B&Q, and that it was availble for 7 days to be 'pulled' by them. When challenged B&Q said I should have been contacted and told the transaction had been cancelled, but I never was. I have the name of the person I spoke to in 'customer service.'

veruccasalt

TBeckett100 wrote: »

..... Instead b&q are spending more time looking at my site then their own

...snipped.

Does that surprise you? You have trawled through theirs after all.

Perhaps its good for your ego to keep pointing it out?

veruccasalt

TBeckett100 wrote: »

VS Come back when you have read up.

Oh, thanks for the advice, but not really necessary.

I am very well read on this thread, thanks.

veruccasalt

TBeckett100 wrote: »

VS Read the forum and you will know where we will get a replacement and why the law allows us the right to reclaim in court. Many cannot afford nearly a grand but bought it cos they wanted it and could afford it at fifty quid? Come back when you have read up.

And think, if you can have a weekend away with the £301 they paid you for your dishwasher claim, just think where you can go with this claim. How exciting.

OwtForNowt

veruccasalt wrote: »

just think where you can go with this claim.

Butt-lins?

Pocoyo

We have spent literally thousands of pounds wih B&Q over the past twelve months. In general I like the company and the service they provide but this is not the first time they have cancelled an order I placed in this way (and no, I'm not referring to a dishwasher either).

I would like to see them brought to task over this.

TBeckett100

I have read the new T&Cs and this is great news going forward. Well done B&Q for admitting your mistake. However, again there is nowhere on the site to accept the T&Cs before placing the order, I will ask TS to look at this and judge whether this affects whether B&Q can rely on them. They have added the T&Cs at the bottom of the page so that is a start.

I am going to be pushing (and hope others can too) for TS to judge whether it was wrong of B&Q to write to customers telling them that their order could not be accepted. I have reforwarded over the old T&Cs at the time. Hopefully TS will ask B&Q to write to affected customers explaining a contract was formed.

Finally VS if you wish to add meaningful content please feel free but if you are going to lower yourself to playground standards and make yourself look a t*t feel free.

Lynsey

TBeckett100 wrote: »

Finally VS if you wish to add meaningful content please feel free but if you are going to lower yourself to playground standards and make yourself look a t*t feel free.

Got to agree. This has been a great thread, lots of fun and most of all very helpful. I fully expected more negativity, but it hasn't really happened - apart from only a couple of members, so very positive.
Things do look rosier day by day, fingers crossed for a decent holiday out of this, if not you ebayers may get your water tanks after all.

Lynsey

TBeckett100

I think B&Q are drawing a line underneath this now so all claims should be filed.

Lynsey

TBeckett100 wrote: »

I think B&Q are drawing a line underneath this now so all claims should be filed.

Sadly, I think the only way B&Q may settle is once they receive notification from MCOL. So filing is a must if you want anything out of this.
Think of it as an investment and not a gamble. Things can go wrong, but I would be amazed if they won, especially after advice from T/S.
It has got to be your call at the end of the day, but I believe we hold the aces - GOOD LUCK.

Lynsey