Rainwater Tank 1100 Litre £1498.00now£50.00@B&Q smaller one also avail for same price

TBeckett100

Summary of key arguments
1) June 09 Beckett V B&Q dishwasher case
2) Terms and Conditions at the time states a contract was formed
3) T&Cs have no mention of pricing error, stock error etc
4) Discretion argument - there is none
5) There was no visible T&Cs on the website
6) You were not asked to (and still not asked to) accept T&Cs
7) B&Q now amended T&Cs (sign of weakness?)
8) B&Q reprudiated the contract, giving us the right to sue

Evidence to be clarified
1) TS to confirm whether 'discretion' is Unfair Term in Contracts
2) TS to confirm whether B&Q can rely on Terms when customer does not accept them or have to see them
3) TS to confirm whether B&Q were in breach by stating the argonaut order could not be accpeted when a contract was formed, the order was accepted and money taken
4) TS hopefully to ask B&Q to renotify customers that there was a contract and the order was accepted.

So don't anyone tell me we havent all worked hard. The thread has been brilliant and knowledge shared makes a stronger case. Hopefully TS replies will strengthen the extra arguments we have to make.

As I said, I am pushing for B&Q to rewrite to everyone to inform them they were wrong.

Lynsey

TBeckett100 wrote: »

So don't anyone tell me we havent all worked hard. The thread has been brilliant and knowledge shared makes a stronger case. Hopefully TS replies will strengthen the extra arguments we have to make.

As I said, I am pushing for B&Q to rewrite to everyone to inform them they were wrong.

I've learned loads and loads, well worth the experience - win or lose.
It would be nice for B&Q to put their hands up and admit they were wrong, it would have been nice even for B&Q to have offered a token gesture of goodwill of say a £10 voucher, but no, and it's far too late for that now. A letter from them saying sorry - I don't think so.
Hopefully B&Q will have learned something as well, if they haven't it's an opportunity lost - but maybe that's just B&Q - management I'm talking about, as to be totally honest I've had excellent service from their instore staff, even just this last week, a credit to them. Probably working for a pittance as well.
The balls in B&Q's court now, if they don't sort it, they will end up in court AGAIN.

Lynsey

TBeckett100

not to mention the shed load of claims when another win emerges.

dmg24

How's the claim going Tom? Your site says you have filed your claim?

TBeckett100

My claim is in and there is nothing I can do for myself as no doubt it will be a long drag before court date is given.

veruccasalt

TBeckett100 wrote: »

My claim is in and there is nothing I can do for myself as no doubt it will be a long drag before court date is given.

Other than look at holiday brochures of course

veruccasalt

Lynsey wrote: »

Got to agree. This has been a great thread, lots of fun and most of all very helpful. I fully expected more negativity, but it hasn't really happened - apart from only a couple of members, so very positive.
Things do look rosier day by day, fingers crossed for a decent holiday out of this, if not you ebayers may get your water tanks after all.

Lynsey

Ive got a screen shot of this, B&Q, if it later gets edited out. True colours coming out. Ordered two, I believe!

I think this is the sort of talk that Beckett advises care:

post 80

TBeckett100

and I have several emails from that person verifying otherwise. Lynsey has cc me in on emails asking for the water butts to be sourced by B&Q elsewhere - again you don't know the full facts and you are spouting sh ite again.

Lynsey

veruccasalt wrote: »

Ive got a screen shot of this, B&Q, if it later gets edited out. True colours coming out. Ordered two, I believe!

You believe right - 100% correct.

Take a screenshot of this as well.



Lynsey

TBeckett100

and VS I should refer you to this page, you may find it interesting..