Rainwater Tank 1100 Litre £1498.00now£50.00@B&Q smaller one also avail for same price

leo~saphira

Tom sent you a email

TBeckett100

if anyone is in the BBC Wiltshire listening area tomorrow you can catch me at 10.10 ish talking about B&Q

Silk

TBeckett100 wrote: »

if anyone is in the BBC Wiltshire listening area tomorrow you can catch me at 10.10 ish talking about B&Q

Should we be able to listen on the net ???
http://www.bbc.co.uk/wiltshire/local_radio/ ?

TBeckett100

oooh yes, good idea. lossofbargain.co.uk has has a makeover as well today. B&Q liked it, they spent 30 mins browsing.

frugalfran

Thanks, Tom, looked at trading Standards and found this:

'Unless otherwise agreed, the trader should supply the goods or perform the service within 30 days from the day after the day the consumer placed his/her order. An exception to this is when goods or services are not available; the trader is required to inform you and reimburse any payment. The trader may, subject to fulfilling the necessary requirements on giving information, supply substitute goods and services.

Any ideas what the bold bit means? Thank for all your good advice etc

TBeckett100

it is not relevant since B&Q terminated the contract. they could have, before telling us they couldnt accept the order have offered a substitue, however a bit late now.

Lynsey

Brilliant Tom that you have got WBTS so far involved. Lets hope they change the T&C's prior to court dates - it would admit an error. I hope they change the "discretion" section, that would be really helpful.

Good luck tomorrow morning.

Lynsey

TBeckett100

Radio tomorrow.

Silk

Silk wrote: »

Should we be able to listen on the net ???
http://www.bbc.co.uk/wiltshire/local_radio/

Good luck this morning, I'm listening now

dalmac

Well done Tom. You came across very well on the radio.