The Mystery Shopping thread - IX

Hollypear

Scaredy_Cat wrote: »

And another thing... just curious really.

If HP is around anywhere - can you tell me if there is a correct answer to the question about returning an item without a receipt at your store? Or is it down to the individual manager? Only I've done 2 separate stores in the last fortnight and got 2 different answers. I'm just curious what GR will make of it. Is one of them wrong, or is it just down to the manager?

Sorry SC I am just catching up with the forum as I am just recovering from swine flu.

Well named as it is a swine of an illness. And most of you know I am a qualified nurse but due to having a mum with Alzheimers I am working in the store where you tap your back pocket!!!

Our policy is if you have lost your receipt they dont give you the money back but give you a gift card to use in the shop. I am not rich but live in a well off area ( the poor end). We had a posh customer who returned wine with a Tesco label and insisted she bought it from us. She got a gift card.

No wonder they call this area "fur coat and no knickers"

Hollypear

scotsbob wrote: »

No I am NOT.

If you repeat that again I shall be consulting my solicitors (Messrs, Sue Grabbit & Run) first thing in the morning.

You ever heard that saying "Getting money out of a stone" Anyhow are we Scots not meant to be stingy

Becles

absolutelynomoney wrote: »

I'm having a problem on RE where when I select "apply for assignment", it says the shop has been allocated to another shopper. Fair enough.

But then when I go back and search again, the same shops are there! Anyone had this before?

I've seen that before when you can only select one or a certain number of the jobs. Rather than disappear like normal, the jobs stay there but you get the other shopper error message when you try and pick them up.

RE phoned me yesterday. I read a brief and decided I didn't want to do the job, and they rang me asking why I didn't accept it after reading it. Has anyone else had this before?

Matt567

Hey guys,

ESA do this great thing where they produce pay statements. It shows you what your going to be paid each month, and enables me to match against my records.

Do any of the other companies do the same?

Thanks,

Matt

ukmonkey

Matt567 wrote: »

Hey guys,

ESA do this great thing where they produce pay statements. It shows you what your going to be paid each month, and enables me to match against my records.

Do any of the other companies do the same?

Thanks,

Matt

Yeah, TNS send one too.

ukmonkey

New record for me for jobs showing on RE: over 1300 but dropping rapidly.

truly1

Hollypear wrote: »

No wonder they call this area "fur coat and no knickers"

Can't imagine where you mean, lol.

SEASHELL

I have my first shop with Bare today but I've done my back in. Do they allow you to reshedule. I've emailed and got a reply saying the office is closed today the 21st. Can I just change the date myself
Theres no way I could do the assignment today. In too much pain

Brian_Damage

SEASHELL wrote: »

I have my first shop with Bare today but I've done my back in. Do they allow you to reshedule. I've emailed and got a reply saying the office is closed today the 21st. Can I just change the date myself
Theres no way I could do the assignment today. In too much pain

You have the option to change your visit date on your Shop Log page, as you have to set this when you get allocated the job. As long as you're within the timescale for the job to be completed you should be OK.

SEASHELL

Thank you so much Brian. I have until Friday to complete it