Orange..... just what's gone wrong ?

pingu

just thinking that orange workers on here(there are few) not been posting for a while
wonder why?

may be the whole ORANGE FAMILY have the same attitude! IGNORANCE!!!!

i am on 30days notice just waiting for the 1st april to see what new tarrifs other networks bringing O2 are looking good.

barjam_2

redux As for the email address - I really don't think you are entitled to surprise at this. You terminated the relationship with the company, so why should they continue service? Maybe you could have switched to payg to continue it.

i have just recently ended my contract with orange i totally agree the cs has gone way down hill i think the customers tend to know more than the cs half the time, no two people ever give you the same advice, and as the orange shops they are hilarious you go in with info and they say hang on i'll go and check, there is a girl who works in one of the metro centre shops she tends to be the only one who knows her stuff.....
but getting back to the email comment they cancelled my email while i was still with them ,, they said i hadnt used it for a while ..which was untrue and they wanted me to create another one, i coundnt even use the same email address as they said it was in use

mistyarthur

Typical let the french get hold of it and what happens

Stephen_Webber

pingu wrote:

just thinking that orange workers on here(there are few) not been posting for a while
wonder why?

They probably did what I did and got so fed up with the way Orange was being run that they left. I had over seven years service when I handed in my notice and no attempt was made to get me to stay.

Cheers,
Stephen

banger9365

have got a good plan with orange and had it for years do this meen i have to change when i upgrade in 3 month

Stephen_Webber

banger9365 wrote:

have got a good plan with orange and had it for years do this meen i have to change when i upgrade in 3 month

You shouldn't have to. Don't let them pressure you into changing tariff either. They would prefer you to switch to a newer one, but there is no reason to do so.

Frankly, the older tariffs were much better value and the only reason I am still with Orange is because I get 1 third off my line rental for 8 years.

Cheers,
Stephen

banger9365

it get :-
200min any time x network
200min xnet work between 7pm and midnight
and unlimited weekend calls thats 7pm friday to 8am monday(not the six month deal)
for £35 a month
and orange care £5
us over 1000 min a month
bills only £40 to £45 max when roaming and still get rollover mins
and i do not mind paying a little for a phone each year

ctraub0888

Hi

I also have canceled a contract with orange. My contracted neded they then put me onto another more expencive plan without telling me. The customer service people are rude and unhelpfull. According to the only customer service person who was polite in his opinion since france telecome have bought orange it has gone downhill the customer service people are now not allowed to mnake proper offers for people to renew their contract. The best way to get back at orange is to leave which is what i did. As to charging to porting i belive that part of being a mobile network in the UK numbers must be alloowed to be ported to another network free of charge. It may be worth asking the people incharge of UK mobile networks i think they are called OFCOM.

Davey_s2

I have the same opinion of orange. My family are all with orange, but bit by bit they are worsening their deals, and it may well be that when renewal time comes along it will be bye bye orange. I currently am on OVP daytime max (3000 daytime minutes same net) and on line 2 everyday 50, and at last renewal I negotiated free insurance and free 120 texts per month which really took some doing, I'm not relishing having to go through it again this year. I'm interested to see if orange will let me OVP my line 1 to the t-mobile 35 quid tariff which would give me a decent amount of x-net calls, but my Dad and Brother both have the OVP virgin tariff which really can't be beaten at the moment and we all have tied in orange email addresses so it would be a real pain to swap.

FWIW most of my calls are made whilst on the move, in the 7 years I have been with my current employer I have been able to compare o2 and orange quality of coverage and ability to hold onto calls, in the last 3-4 years o2's coverage has increased and been more comprehensive, and although oranges coverage hasn't worsened, it has definitely dropped far more calls than it ever used to. I used to be able to dial my mates, and the phone would stay connected for 2 hours no problem on a journey from shropshire to say leeds, and now it drops every 10-20 minutes or so, until you get frustrated and give up. Oh and halfway through last year work swapped over to orange (had a chat in finance and they said the orange deal was incredible value for money compared with the o2 deal we had previously) so I now carry 2 lousy network phones around with me.

Just my 2p's worth.

Tom_Saunders

I am with Orange and get 500 x net and 500 text for £25, is this not competitive ?