not signal for sky1,the rest are fine

deano72_2

just moved the weekend,put my sky+ up,all fine untill today.now all of suden cant get sky1 it says no signal being received,,but all the other chanels are fine,iv tried moving the dish but just end up loosing signal for all chanels

scotsbob

You say the rest are fine. Out of interest do you get National Geographic and Sky Arts? They are on the same transponder. If you can't get them either then it is a tuning problem.

will-in-estoril

scotsbob wrote: »

You say the rest are fine. Out of interest do you get National Geographic and Sky Arts? They are on the same transponder. If you can't get them either then it is a tuning problem.

Or a tuner problem, but most likely a power supply unit problem. Try switching your digibox off at the wall and let it cool down for 20 minutes or so. Then switch back on again.

Is your digibox under warranty? If so, phone Sky. They will arrange a replacement, after making you do pointless things with your digibox for about half an hour.

deano72_2

funny enough iv got it back again now,didnt even do anything!

deano72_2

weird,,iv sussed out it only happens (looses signal)when i go tp sky+ (record something)then it loose signal only on that ch i want to record...i can record live no probs....i rekon its something to do with the signal on input 2,as its got no signal/quality on the bars on input 2 in the system selection no6 if that makes sense

Pokerlad

From your last post I would edge towards the lnb needing a slight tweeking. Can you have the TV watched while you tweek it to see when input 2 locks. Obviously record Sky 1 while watching another channel at the time while doing it so the signal indicators show the right TP.

Mazzarati2000

Hi, we get this every so often on our hd + box (last time was Sat when OH was working; (cant remember what channel) I tried the usual switch on/off, check leads stuff to no avail). The std box in our bedroom (through multiroom rather than digisender) has no such issues...If OH can remember if he did anything special to get it working again last time I will update post, but I imagine he didn't do anything & it just came back on ( like yours) On the same note however, I seriously doubt he'll want to admit that it wasn't something genius he did! bless...;-)

macman

deano72 wrote: »

weird,,iv sussed out it only happens (looses signal)when i go tp sky+ (record something)then it loose signal only on that ch i want to record...i can record live no probs....i rekon its something to do with the signal on input 2,as its got no signal/quality on the bars on input 2 in the system selection no6 if that makes sense

I think you're on the right track, but to confirm your suspicion, why not try swapping the inputs over. If the fault switches with it then you've got a problem with that feed from the LNB, and not with the box.

deano72_2

Pokerlad wrote: »

From your last post I would edge towards the lnb needing a slight tweeking. Can you have the TV watched while you tweek it to see when input 2 locks. Obviously record Sky 1 while watching another channel at the time while doing it so the signal indicators show the right TP.

if i move only it mm,s i loose signal on input one aswell as input 2

deano72_2

macman wrote: »

I think you're on the right track, but to confirm your suspicion, why not try swapping the inputs over. If the fault switches with it then you've got a problem with that feed from the LNB, and not with the box.

tried that,still no signal on input 2

LeeSouthEast

Sky engineer just replaced our 6 month old LNB with a new one. Apparently there was a real bad batch, which was the source of all our troubles. See if you can get an engineer out to replace it.