Slooow 10mb b/band

tali

banger9365 wrote: »

my settings put you need an engineer to change them

Thanks - Where do find my settings?

banger9365

put 192.168.100.1 in your browser and then signal ,if a Motorola modem

tali

Thanks -this is what i got- dunno if it's "right or wrong settings" ?

About Your Modem
This page provides the basic information about your cable modem.

Name

WebSTAR EPC2100R2

Modem Serial Number

205061822

Cable Modem MAC Address

00:16:92:f7:e5:3c

Hardware Version

2.1

Software Version

v2.0.2r1256-060303

Receive Power Level

2.2 dBmV

Transmit Power Level

29.0 dBmV

Cable Modem Status

Operational

Downstream Channel
The data shown in the table below provides information about the signal coming from the network to your cable modem.

Downstream Status

Operational

Channel ID

5

Downstream Frequency

339000000 Hz

Modulation

256QAM

Bit Rate

10240000 bits/sec

Power Level

1.9 dBmV

Signal to Noise Ratio

30.6 dB

Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.

Upstream Status

Operational

Channel ID

2

Upstream Frequency

25800000 Hz

Modulation

QPSK

Bit Rate

512000 bits/sec

Power Level

29.0 dBmV

Strider590

Don't start reinstalling things, downloading ccleaner or god knows what else, some people here are of the opinion that whatever fixes one problem is going to fix everything..... it's just not the case.

Also DO NOT believe Virgin when they start telling you it's your PC, or a problem at your end! so many PC's get fubar'd by people trying to fix something that isnt broken!

A friend of mine had connection issues (no connection at all) on Virgin and was about to start reinstalling everything, I told her to wait a day or two and see if it was ok before doing anything else. 2 days later it was fixed even though Virgin were claiming it to be her PC.

The trouble with Cable, is you share bandwidth with your whole street, maybe even 2 streets or an entire housing estate. But in some way's this is also a blessing!
I know people don't tend speak to their neighbours any more, but try asking them anyway.... Are they getting similar problems on Virgin?
This should be your first step.

tali

My brother lives around the corner and he isn't having these probs.I agree that simply downloading a magic cure program will fix everything - it is a non starter
My modem logs show these reguarly- dunno if it is relevant to my problem
DHCP WARNING - Non-critical field invalid in response.
Sun Jun 14 12:41:16 2009 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Mon Jun 08 15:31:32 2009 Critical (3) No Ranging Response received - T3 time-out
Mon Jun 08 15:31:12 2009 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Mon Jun 08 15:30:39 2009 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...