Slooow 10mb b/band

clarksonwayne

What version of BB is it ADSL, ADSL 2+?


Is your modem/ router ADSL 2+ compliant?


The likeliness is 10 meg is too much for your line ring your provider and find out what the SNR is if it’s below 10 db’s get them to drop you line speed meg by meg until it’s above. If your line is unstable due to too much data passing over it then it’s likely to bottle neck, lowering the speed can make it faster.

BLUEWKD

Paulos77 wrote: »

If your on a wireless router have you got it secured so no-one can connect unless they know the security key etc. A neighbour or someone could be using your internet without you knowing and downloading a load of stuff. Just a thought.

Also remember that Virgin media cut your speed at peak times if you download more than around 300mb. Mine drops from 10mb to around 3mb when downloading a lot.

How do you check to make sure your wireless connection is secure and not used by anyone else? I put in a username and password when I connected initially.

Lum

clarksonwayne wrote: »

What version of BB is it ADSL, ADSL 2+?

Virgin Media is cable, not ADSL.

M4RKM

Virgin offer ADSL and Cable connections

SJames_3

VM only offer cable 10MB packages, ADSL is 8MB.

banger9365

try this one using virgin's servers http://www.tenmeg.pwp.blueyonder.co.uk/speedtest2.htm


i had this problem,i was getting to much power to the modem,they had to send a engineer (if thats what they call them)out to fix it,had them out every week until one looked at the power settings on the modem,

in the end i got upset with one CS and they reported me to there manager for saying something and got it fixed in a week ,hence why they looked at the power settings ,not the right thing to do buy the way

clarksonwayne

Wireless security has a pass key, a username and password would more likely have been used to athenticate you with VM.


You'll need to check in your router settings. What router do you have?

tali

banger9365 wrote: »

try this one using virgin's servers http://www.tenmeg.pwp.blueyonder.co.uk/speedtest2.htm


i had this problem,i was getting to much power to the modem,they had to send a engineer (if thats what they call them)out to fix it,had them out every week until one looked at the power settings on the modem,

in the end i got upset with one CS and they reported me to there manager for saying something and got it fixed in a week ,hence why they looked at the power settings ,not the right thing to do buy the way

Connection Speed during the download of the 10Mb file was: 7767 kbps- But thats when its fine
Also when i mean slow -i mean slow as in totally crashing my OP shows a whopping ping time of 972m
I am using a Linksys LNE100TX Fast Etherenet can i check for power settings and adjust them myself?

banger9365

my settings put you need an engineer to change them

BexTech

Probably best to report the issues in the Virgin Media support newsgroups.